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University of Bradford.
Department of Peace Studies.
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Training & Workshops
Education/Schools
Conflict is a very normal and everyday experience in schools. When it is managed
well, this conflict can be very creative and productive. When is managed poorly,
it can have a lasting and very damaging effect on both pupils and teachers. There
are many possible 'triggers' for conflict both in the classroom and elsewhere.
This is true at whatever stage of education. Skills in dealing with conflict and
frustration/anger are useful at both a primary and secondary level.
Here are a number of areas that your school could benefit from such training:
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Self-awareness/frustration management
In many ways, our children learn about how to deal with conflict through a process
of osmosis. We need to be more proactive in encouraging pupils, of whatever
age, in the skills of dealing with conflicts. These triggers are going to happen
every day for the rest of our lives. We have no control over them whatsoever.
What we do have control over, is how we respond to them. The most effective
way to do this is through self-awareness. We encourage pupils to recognise how
their body reacts when they get frustrated. We then encourage them to develop
choices of what to do in such situations. We could give children a book to read
that has been specifically designed to teach them about conflict management.
This will give them knowledge. Our aim is to teach them to read the book that
is themselves. This way, they begin to receive wisdom. These skills are like
gold. Pupils who leave school with such abilities are in a very strong position
to make the most out of life. The earlier age we start such training, the better. It takes practice.
We can deliver a one-hour session with children from year 5 upwards. The session
will explore issues around frustration. Anger is a secondary emotion. We get
angry because we are tired, hungry, scared etc. This session will begin to look
at how we can channel the energy created when we get frustrated in a positive way.
One teacher who experienced such training with her pupils said:
"I wish I'd had this kind of session twenty years ago!"
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Peer Mediation
"Mediation is a group of activities that helps two or more parties
who are in dispute come to their own solution",
Jayaraman and Fryer
A great deal of time is spent by teachers in schools dealing with conflicts
and problems that could effectively be managed by peer mediators. Peer mediation
is a process that is very common in an increasing number of countries including
Canada, USA, Norway and Holland. The programmes that work most effectively are
those where they have the full support of the school, from the Head teacher
through to the support staff. We can train a team of pupils to be peer mediators
in your school. They will be taught conflict management skills, develop a greater
understanding of the nature and dynamics of conflict and violence, as well as
receive training in working as a mediator. The timing of such sessions can be
designed so that they fit best with individual school requirements.
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Teacher Training (Including Learning Mentors and Teaching Assistants)
Teachers have to deal with many stressful situations. There are many possible
sources of intense frustration that occur each day. These range from dealing
with challenging behaviour through to meeting certain government targets, demands
etc. Situations and conflicts can develop in such a way that creates stress,
ill health and disillusioned and poorly motivated staff. It doesn't have to
be that way. It is almost expected that teachers should be able to deal with
anything that arises. This is an unhelpful and unreal demand on staff from whom
so much is asked already. We can provide training in techniques that can manage
conflict situations. There are no 'magic words' and staff will not receive a
magic wand that will vanish any problems. However, training workshops in managing
conflict situations will not only provide staff with new ways to deal with a
conflict, but they will also give them the confidence to see the bigger picture
in a conflict and also to respond to it, rather than react.
A teacher who came on a training day with her colleagues said:
"One of the most valuable parts of this day was simply the opportunity to talk to
fellow staff about situations that we all come across in a positive and creative
way."
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Day Workshops for pupils - Citizenship/PSHE
We can provide a day workshop for pupils on a wide variety of subjects. These
workshops can form part of a schools citizenship/PSHE programme and include such topics as:
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Conflict Management Skills
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Mediation Skills
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Diversity Issues
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Global Politics
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Dealing with transition and change
Pupils who have been on such workshops said this about them:
"It made me think in detail and stretched my skills and developed them. An excellent day!"
"It made me look at myself closely and examine the way that I interact with others."
"The day was really well-organised and very good fun for all involved.
It was great to be given the freedom to do and say what I wanted to. It really
made me think about my actions and the way I act around other people."
Last modified: Friday 15 October 2004.
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Department of Peace Studies,
Pemberton Building,
University of Bradford,
Richmond Road,
Bradford,
BD7 1DP,
West Yorkshire,
UK.
Tel: +44(0)1274 23 5235
Fax: +44(0)1274 23 5240
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