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Manager's Toolkit
Don Greenwood
Don is a training, learning and development specialist with 25 years experience in human resource development. Through his company, Metice, he operates as an Independent training consultant operating across the UK, America, Europe and the Middle East.
He was Chairman of the National Wholesale Training Council until the Council merged with the National Retail Training Council, to form the Distributive Occupational Standards Council, of which he became Vice Chairman.
Don¿s guiding principle in the development of people is to design and deliver transferable, meaningful training intervention. This is linked to an overwhelming belief that all training should be linked to business/commercial benefits.
Don¿s achievements include 3 regional training awards from the Department of Employment including a U.K. National Training Award in May of 1994 for designing and implementing modular programmes accredited by the Institute of Leadership & Management. He has received the John Sainsbury Award for Training Excellence.
Don works across a number of sectors including Retail, Wholesale, Educational, Financial Services, Distribution, Hotel and Catering, Pharmaceuticals, Telecommunications and Engineering.
Julian Rawel
Julian is an experienced post graduate and executive education tutor. He has taught at business schools throughout Europe, specialising in marketing and strategy.
After graduation Julian spent 16 years with tour operator, Eurocamp, principally heading up the sales and marketing function as Group Sales and Marketing Director and was one of four directors to take the company through a £32m management buy out and £60m stock market flotation. In 1994 he was asked to set up the marketing for Britain's biggest museum development, the £42.5m Royal Armouries Museum in Leeds. This he did, leaving in 1997 to set up a consultancy business specialising in marketing and strategy for service industry companies.
Julian was appointed Director of Executive Education in April 2007.
Julian graduated in Geography from the University of Leicester and has an MSc in Tourism Management from Manchester Metropolitan University. He is a Fellow of the Chartered Institute of Marketing and a Chartered Marketer. He has been a main board executive director of Eurocamp plc (now known as Holidaybreak plc) and a main board non executive director of ABTA (Association of British Travel Agents) and AITO (Association of Independent Tour Operators).
Liam Crawford
Liam spent ten years in senior positions within the wholesale and retail sectors before moving into management training and education. He undertook a number of roles including Regional Training Manager North of UK, for Bookers working with regional HR managers, identifying training needs through performance reviews, putting in place training plans liaising with regional directors regarding service level agreements and bespoke needs.
Building on the success of this role, he took up the position of National Operations Training Manager, again with Bookers responsible for all operations training with direct links to the managing director and HR director. Key responsibilities included ensuring succession planning following the design and delivery of assessment centres and introducing an appropriate change management system to support a cost cutting exercise. The role also focused on Increasing sales and profit through up-selling opportunities.
In 1999, Liam took up the role of Business Development Executive for London based Mckenzie HR Consultants, and was responsible for the development of the client base. He worked in a number of different areas including leisure, finance, pharmaceuticals, banking, housing association and retail.
In 2000 he was invited to take up the role of Group Organizational Design Consultant for Big Food Group, a major company with 30,000 employees. A key objective was a effective change management programme and the ¿Road to Success¿ programme was developed, based on group goals and behavioural principles. Rolled out over a two year period it contributed to clear vision and focus with subsequent improvement in company profitability.
Professor Richard Pike
Richard is a chartered accountant with 10 years of accounting experience drawn from both the profession (PriceWaterhouseCoopers) and industry. He gained his masters from Lancaster and doctorate from Bradford. Since 1988 he has held the chair in finance and accounting at the School of Management. Richard has some 200 publications to his name and is on the editorial boards of numerous journals.
Richard currently teaches Accounting and Finance for the MBA, MA and undergraduate programmes. He also teaches the Contemporary Issues in Accounting module and is an experienced executive education teacher, delivering courses to a number of the School's clients including ASDA and The Royal Bank of Scotland.
Michael Fordham
Michael is an independent management consultant and an Associate Senior Fellow at School of Management. Michael set up the Negotiation Programme at Bradford and with his experienced team has pioneered interactive and practical methods to help negotiators develop relevant skills. He has wide experience of working with all levels of negotiators in the Private and Public sectors.
Nigel Lockett
Nigel is a senior academic and experienced manager, entrepreneur and community leader. He has over 20 years experience as a company director with a track record in managing new start-up, joint venture and social enterprises. Nigel teaches entrepreneurship, innovation, e-business and technology enterprise. His current research interests include the role of universities in innovation and adoption of e-business technologies by small to medium-sized enterprises.
Tony Lindley
Tony has taught on many of the School's marketing modules and now concentrates on executive development and post-graduate programmes, specialising in strategic & tactical marketing. He is part of the delivery team who run the Bradford MBA programme in Dubai.
Tony is an experienced marketing consultant, coach and trainer. He is Managing Director of his own consultancy and training business, Tony Lindley Consultants Ltd. Clients are spread across a wide range of sectors and geographical areas.
After gaining a Master's degree in Modern Languages from Oxford University, he started his business career with GKN, the industrial conglomerate, in the export sales and marketing division. After GKN, he worked in sales and marketing for a number of companies worldwide - in Europe, South Africa, and the Far East. Whilst working in industry, he obtained a Diploma in Management Studies from Huddersfield University.
Tony is a Fellow of, and a Course Director for, the Chartered Institute of Marketing (CIM) where he runs several open courses, including Foundations of Strategic Marketing, Managing Marketing Teams and Internal Communications. He has also run in-company programmes for, amongst others - Shell, Sainsbury's, Microsoft, the British Council, Centrica, Invensys, and the Diamond Trading Company (formerly de Beers).
He is a Fellow of the Royal Society for the Arts, Manufacture & Commerce (RSA), whose aims are to support innovation, enterprise and creativity throughout society.
Philip Foster
Philip has been delivering account management programmes since the mid 1980s and has worked with over 1,000 managers in customer facing account roles. Previously, he was Director of Account Management and General Management Programmes at Sundbridge Park Management Centre and PA Consulting.
Philip¿s teaching style is very hands on and interactive, helping to deliver practical solutions in the area of account management.
He is an Associate Member of Faculty for Henley Management College, a conference speaker for the Institute of Directors, a Fellow of the RSA and a member of the Strategic Account Management Association.
Philip has a BA in Economics and Politics; an MA in Defence Strategy and an MBA from Cranfield.
Malcolm Afferson
Malcolm Afferson is Senior University lecturer in Production and Operations Management at the School. His previous experience includes working for the United Nations (Food Agriculture Organisation) on various food and water projects in Asia, Africa and the Middle East. Prior to this he was a food technologist and factory manager for a blue chip organisation in the UK.
He is currently responsible for teaching Operations Management, Project Management and World Class Operations at post graduate level. He has taught for the School of Management in these subjects on post graduate programs in the Bahamas, Europe and the Middle and Far East.
Present responsibilities include further programme, development especially in computer based learning and the use of SAP as a teaching medium. Research interests have included the development of computer based scheduling and planning systems for small organisations and the development of manufacturing process improvement techniques for the service sector.
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