Information for Clear Links Support Workers
Welcome to the University of Bradford. Your role will be pivotal in ensuring that students receive their adjustments in line with the recommendations made in the student's assessment of their educational support needs and in line with the legal requirements of the DDA. As such you will need to be aware of some of the conventions and policies of the University.
In order to help you to undertake your work effectively whilst on campus here is a list of things you may need to know or may come across. The University website is a good source of detailed information.
- The Disability Service
- Working with University Staff
- Working with Students
- Use of Email and Computer Access
- Library Access and Borrowing of Books on behalf of a Disabled Student
- Resources
- Security and Emergency Services
- Car Parking
- Refreshments
- Campus Maps
- Feedback
The Disability Service
The service is located on Level 0 of Student Central, in the Learning Mall.
Student Central is joined to the J B Priestley Library at the South East corner of the main campus.
Your main point of contact for any work issues will be Clear Links Ltd. If you need to access the Disability Service or the student's Disability Advisor for information please refer to the Contacts page.
Working with University Staff
The University expects Clear Links workers to adhere to the policies and principles of good practice that apply to all members of staff, students and members of the public on campus. There are policies on key areas of equality (pdf), which aim to protect you and others you work with which can be viewed as one booklet.
We strongly advise you to read these documents to familiarise yourself with the guiding principles that govern the University of Bradford's ethos and practice.
Staff around the University have been briefed about your presence on campus. This is intended to enhance your experience here and to help you to feel welcome.
Working with Students
For working guidelines please refer to the Clear Links Code of Practice. If you are experiencing any problems please contact Clear Links (email info@clear-links.co.uk) in the first instance who will then contact the Disability Service if necessary.
Use of Email and Computer Access
You may be asked to type up notes into an alternative format for students. You may also need to have email communication with a student or Clear Links. You should where possible use your own PC for this in line with the Clear Links Support Ltd Code of Practice.
To help you undertake your work effectively the University offers you the opportunity to register as a non-paid associate which allows you to have a username and password to access PCs in the cluster areas. The procedure for this is as follows:
- For a username and password, Clear Links workers will be added to the ResourceLink database (a Human Resources database) at the J B Priestley Library reception on the main campus. Your status will be as a non-paid associate (NPA), and a username and password will be created. You will be given the relevant application form. Each form needs to be completed by you and then signed by Helena Jones, Head of the Disability Service. Take the completed and signed form to J B Priestley Library reception.
- For a library card (to allow access but no borrowing) you will then complete a Library registration form. Your card will include a photograph which the library staff will take.
The username and password will be sent to the Disability Service within a day or two and this will be sent to you by the Disability Service.
There are policies governing correct usage of the University IT facilities and you are requested to read this.
Library Access and Borrowing of Books on behalf of a Disabled Student
Your library card will allow you access when supporting students in the library. Students will have their own card.
The student consents to you using their card on their behalf. Consent from the student will be required in writing or via the Disability Service.
To borrow books for a student you must take your card and the student's card to the library. Both your library record and the student's library record are updated with a message which says that you may borrow books on that student's behalf. You can then issue the books on the self-issue machines using the student's card. You cannot take out the books on your own card because you do not have a borrowing allocation, and it would make you responsible for the books, whether lost or returned late - this responsibility is with the student.
Resources
As part of your role you may need access to resources such as pens, writing pads, highlighters and so forth. Students with DSA General Allowance provision should be providing the support worker with these resources and claiming the cost back from the DSA. (Clear Links will inform students of this). When Clear Links give you your assignment with the student you will need to discuss with the student the resources that you require.
In case of emergency requirements the Disability Service will provide these resources to the support worker and the Disability Service will invoice the student / SFE.
Resources for students without DSA will be provided by the Disability Service.
Security and Emergency Services
The Security and Emergency Services Office is located in the Atrium of the Richmond Building. It is staffed at all times and staff are available to help you with any problems.
Security staff can be contacted by telephoning:
- 01274 - 236999 from public telephones.
- Extension 8888 in an Emergency - Internally.
- Extension 6999 or 4894 for routine matters.
There are also Security Offices, which are not staffed at all times, at the following locations:
- School of Management, Emm Lane, BD9
If you need help or advice contact the Main Campus Security Office on 01274 236999.
Car Parking
Clear Links workers using their cars have the option of:
- Purchasing 20 scratch card occasional user permits for £32.00 which can be used on any date but which excludes the Visitors car park to right hand side of Richmond. These can be purchased from the main reception in the Richmond Building. Parking will be on a first come first served basis as with other permits. They can be used on any UOB campus. When the 20 cards have been used further purchases can be made. However, if the car parks are at capacity these permits may not be issued.
- Parking off campus on the road side.
Refreshments
There are various food outlets on the campuses.
Campus Maps
Maps of the Campus are available.
Feedback
Feedback on this information and suggestions for additions and improvements are welcome.
