Frequently Asked Questions
How do I log on to e5 for the first time?
To log in follow these steps
1. In the first box (username) enter your novell username
2. In the second box (password) enter your novell username again
3. Next click on CLEAR. You will be prompted to enter a new password
4. In the third box (new password) enter a new password at least 8 characters long
5. Next click on CLEAR. You will be prompted to confirm the new password
6. Enter your new password again and click on CLEAR
7. You will now be logged into e5
I can't find the codes I need for my requisition or invoice
Speak to your management accountant and they can help you with the right codes
Who has been set up to authorise my requisition?
In each school or department certain people have been set up as authorisers. To find out who they are, search for your requisition right click on it select 'Display-Authorisers', you will see a list of the authorisers.
I have created a requistion but it went to the wrong authoriser. What should I do?
There is an authorisation structure in place for each school and department. If you are not sure who your Authoriser is, you can check this by looking up the requistion and clicking on 'View Authorisers' button.
Can I be set up as an authoriser?
If you will like to be set up as an Authoriser, complete the new user form (for new users) or modify current profile (for existing users) and send to the email address on the form.
I can't find my supplier on e5
If your supplier is not on e5, you will have to fill a new supplier form available under useful forms on the Purchasing website .
User Group FAQ
The document below shows the frequently asked questions following the user group meetings.
