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Facilities to Help Disabled Users

The Library staff work closely with the Disability Service to ensure that our services present as few problems as possible to disabled users. In addition to considering ways of improving physical access we have also introduced special services and equipment which we hope will enable users to maximise their use of Information Services during their time at the University.

Physical Access

The entrances to all main Information Service buildings are level or accessible by ramp. Some of our facilities are in other buildings on campus, all of which have their own entrance ramps and internal lifts. The J. B. Priestley Library is fitted with automatically opening doors. For entry to the Management Library, please ring the bell at the entrance if you need assistance.

Access to the upper and lower floors in the J. B. Priestley Library is by lift or stairs; the operator panel in the lift is easily accessible and is labelled in Braille. Voice output indicates the floor level reached. At the Management Library, access between the two floors is by lift or stairs. The lifts in the Richmond Building (where PC cluster rooms and the staff IT training room are situated) are similarly equipped.

The information desks in Careers and the J. B. Priestley Library have low-level sections which wheelchair users may find much more convenient.

Computer terminals from which the Library's catalogue and self-service facilities can be accessed are situated on tables at both standing and sitting heights in all three libraries. In addition, there are two adjustable-height workstations on both the ground floor and in PC cluster room 2.7a in the J. B. Priestley Library.

Information and Assistance

Assistance can be sought from any counter or information desk in the various Information Services buildings. This may include physical help in making photocopies, locating and reaching books, using the catalogue or using specialised equipment, etc.

In addition, your relevant Subject Librarian in the Library can help with finding information, using relevant electronic resources and so on. You may first need to make an appointment.

British Sign Language to a basic level has been studied by some members of the Library staff. If you would find this useful, please ask for Wendy Wrigglesworth in the J. B. Priestley Library.

Users may also find the information on Accessibility Aids useful.

Users with Dyslexia

If you have dyslexia you may find the following helpsheet useful.

You may also find the information on Accessibility Aids useful.

Services

Information Services staff are continuing to ensure that its web site meets the requirement defined by the W3C. This concerns the accessibility of information and services provided via the web.

Photocopying can be done for you at the same cost as self-service copies, although you will probably have to collect copies later in the day. Urgent copies may sometimes be made at the self-service copiers with help from the Library staff when time permits.

One photocopier in the J. B. Priestley Library is permanently stocked with tinted paper. At the Management Library, please ask at the Service Desk and the staff will stock the copier for you.

Documentation produced in the Libraries can be tailored to your individual needs, such as larger font size or differently coloured paper.

Renewals of one week and four week loans which are not requested by other readers can be made online or by telephone.

If, because of your disability, you feel you would benefit from an extension to the one week loan period, please speak with the Disability Service in the first instance - this can sometimes be arranged through them.

PC Clusters

All Information Services PC clusters have at least one machine with a larger screen for visually impaired users. All the computers have the standard Windows Accessibility features enabled. You can find more information about these features on the Microsoft® website. In addition, there are a number of useful software packages on our cluster PCs.

Assistive Technology

Some items of specialist equipment which users with disabilities may find helpful are available in the two Libraries. Examples are magnifying equipment, both black and white, and colour, which focus on and enlarge text, daylight reading lamps and TFT PC screens. Please ask the staff if you need assistance in using this equipment.

Service points and teaching areas in the Libraries are fitted with a hearing loop.

The Library buildings are wireless-enabled, should you wish to bring in your own laptop and software.

Personal Safety

The University's Security staff are qualified First Aiders. Please report accidents or emergencies to Information Services or Security staff.

In case of fire the lifts in the J. B. Priestley Library and Management Library should not be used. If you are in the J. B. Priestley Library and cannot use stairs unaided, you should wait for the Emergency Services in the lift lobby area of the main staircase, or in the Emergency Exit staircase in the Extension of the building. Both of these areas are designated Refuge Points. An E-Vac chair is available on the main staircase for carrying people downstairs quickly.

A Deaf Alerter system which works in conjunction with vibrating personal fire alarms has been installed on campus. Please refer to the University's Disability Officers.

The Disability Service staff can also arrange for you to have your own Personal Emergency Evacuation Plan (PEEP) drawn up, according to each campus building which you use.

Toilets

You will find a fully accessible toilet on Floor 0 (ground floor) of the J. B. Priestley Library and in the Refectory at the Faculty of Management and Law. The toilets on Floor 1 of the J. B. Priestley Library have certain accessibility features also.

Contact

For further information, contact Disabled User Services in the J. B. Priestley Library. If you have further needs which are not met by the above provisions, these can then be discussed, although an appointment may sometimes be necessary.

The Open Rose Group

The University of Bradford Library is a member of the 'Open Rose Group: opening up access for disabled users of Academic Libraries in Yorkshire'. The group was formed in January 2003 to exchange ideas and discuss policies and procedures in order to move from base-level provision to best practice in the provision of services to disabled library customers. Open Rose Group.


Courtesy of the SCONUL Award for Staff Development 2003, the Group produced a training package consisting of a DVD and supporting materials, entitled 'Disability Awareness Training for Libraries'. This training package is available to order.