1. Go to: www.outlook.com.
2. Type in your Windows Live ID, e.g. branybo6@student.bradford.ac.uk - this is your computer username with @student.bradford.ac.uk after it. There are no dots.
3. Type in your University password (which you will have created upon registration with the University).
4. Click on sign in. A Microsoft Outlook Web App box will appear.
5. If you are not able to login successfully, please see our troubleshooting guide.
6. From the Language: drop down box select English (United Kingdom).
7. From the Time Zone: drop down box select UTC Greenwich Mean Time.
8. Click on OK.
9. If your email Inbox does not open at this point, click on My Mail in the top right hand corner to go to your inbox.

Note: If you wish to change the language or time zone settings, click on Options – Select All Option... – Settings – Regional tab. Remember to click on Save after making any changes.

1. Click on Options – See All Options... – Settings – General.
2. Check the box next to Use the blind and low vision experience.
3. Click on Save.
4. Sign out of Outlook Live and sign in again to enforce the change.

Note: Making these changes will provide access to an altered version of email calendaring and contacts but will not allow access to any of the additional free services.

To remove this change:

1. Click on Options – Accessibility.
2. Uncheck the box next to Use the blind and low Vision Experience.
3. Click on Save.
4. Sign out of Outlook Live and sign in again to enforce the change.

1. In the new message window click on the paperclip icon
2. Navigate to the file to be attached and click on Open (the title and size of the document will appear in the Attached: field).

The maximum size for an email with attached files is 25MB. Use file compression on larger files.

1. In the Reading Pain, click on [Open in Browser] next to the attached document details to view or print the attachment. Alternatively, click on the document tile.
2. Click on Open or Save to open it in the programme in which it was created e.g. Word.

Deleted messages are sent to the Deleted Items folder, where they are stored. Deleted emails count towards your overall quota of space. To permanently delete messages:

1. Click on the Deleted Items folder. Select a message and click on Delete. To empty the folder completely, click on Empty.

Note: If you empty the folder completely, deleted emails are non-retrievable.

1. Locate the email in your Deleted Items folder. If you haven’t emptied this folder (see above), the email will be there.

Note: If the Deleted folder has been emptied the email is non-retrievable.

1. Click on Options – See All Options... – Settings – Mail.
2. Type in an e-mail signature.
3. Check the box next to Automatically include my signature on messages I send and click on Save.

1. In the Navigation pane on the left, right click below the list of folders or on an existing folder to create a sub folder.
2. Select Create New Folder...
3. Type in a name and press the Enter key.

1. Select the message to be moved.
2. From the Move drop down list select Move to folder....
3. Select from the list of folders and click on Move.

1. Click on Options – See All Options... – Settings – Spelling.
2. Check the box next to Always check spelling before sending, ensure the correct dictionary is selected and click on Save.

Contact ICT Service Desk ictservicedesk@bradford.ac.uk 01274 233333 or forward the message with full header to abuse@bradford.ac.uk.

1. Click on Options – See All Options... – Organise E-mail – Inbox Rules.
2. Click on New.
3. From the top drop down box select [Apply to all messages].
4. From the bottom select Redirect the messages to...
5. In the new window either select an address or type one into the To> field.
6. Click on OK, Save, and then Yes.

1. Click on Options – See All Options... – Organise E-mail – Inbox Rules.
2. Ensure the box next to the forwarding rule is checked, click on the cross icon (delete) button and then Yes.

1. Click on Options – See All Options... – Organise E-mail – Automatic Replies.
2. Check the box next to Send automatic replies, Send replies only during this time period and select the dates during which the out of office reply will be sent.
3. Type in the message you want to be sent out.
4. Check the box next to Send automatic reply messages to senders outside my organisation.
5. Click on Save.

1. Click on Options – See All Options... – Block or Allow.
2. In the Blocked Senders section type in an email address or domain name and click on the add button (plus symbol).
3. Click on Save.
4. To undo this action highlight an email address or domain name, click on Remove then click on Save.

1. Click on Options – See All Options... – Block or Allow.
2. In the Safe Senders and Recipients section type in an email address or domain name and click on the add button (plus symbol).
3. Click on Save.
4. To undo this action, highlight an email address or domain name, click on Remove and then click on Save.

1. Click on Options – See All Options... – Edit.
2. Change the text in the *Display Name: box to the name you want to display (your first name and family name is recommended, eg John Smith.
3. Click on Save.
4. You will need to logout and login again for this change to take effect.

Important: This name will be seen in the 'To:' field when an email is composed to you, in the 'From:' field of emails sent by you, in any Groups you belong to, and in your Calendar.

1. Create and export a .csv (comma separated values) file from the original account.
2. In Outlook Live select Contacts in the Navigation Pane.
3. Click on Import...
4. Click on Browse... and navigate to your saved .csv file and click on Open.
5. Click on Next and then Finish.

1. Click on New - Contact.
2. Complete the form and click on Save and Close.

1. Click on New - Group.
2. Type in the Group Name.
3. Add contacts by typing their email address in the Members... box and clicking on Add to Group.
4. Click on Save and Close.

To remove a contact from the list:

1. Highlight the email address and click on Remove from Group.

1. Click on New - Appointment.
2. In the Appointment tab complete the form and click on Save and Close.

1. Double click on the event to open it, amend the details and click on Save and Close.

1. Right click on the event and click on Delete in the popup menu.

1. Click on Share - Share This Calendar...
2. Enter an email address, choose what level of access you want to allow, type a message, and then click on Send.

Note: All appointments except those marked private will be viewable by those you share your calendar with.

1. In the email inviting you to view someone’s calendar, click on the Add This Calendar button, and then click on OK.

A list of calendars shared with you will appear in the calendar navigation pane under People’s calendars.

1. Click on New - Meeting Request.
2. Complete the details on the Appointment tab and click on Send.

1. In the email requesting you to attend a meeting click on the appropriate icon: Accept, Tentative or Decline.

A pop menu may appear asking you to choose an option for responding to the sender.

Note: If you accept a meeting it will appear in your calendar, if your response was tentative it will appear greyed out. It will not appear at all if you have declined.

If you currently use Microsoft Outlook rather than Webmail (and would prefer to continue doing so), you can create another Outlook account and connect this to Outlook Live.

1. In Outlook Live, click on Options – See All Options - My Account tab.
2. Click on Settings for POP, IMAP, and SMTP access... Make a note of the IMAP and SMTP setting (server name, port number and encryption method) for use later.
3. In Outlook, go to Tools – Account Settings – Email tab.
4. Click on New...
5. Ensure Microsoft Exchange is selected and click on Next.
6. Complete the fields for your Name, Outlook Live email address (in the format username@student.bradford.ac.uk) and University password.
7. Check the Manually configure server settings or additional server types box.
8. Click on Next.
9. Select Internet E-mail and click on Next.
10. Complete the Your Name and E-mail Address information if necessary.
11. Select IMAP from the Account Type drop down box.
12. Complete the Incoming mail server and Outgoing mail server (SMTP) boxes with the server names noted down from Outlook Live (see points 1 and 2).
13. In the User Name box type in your Outlook Live email address (in the format username@student.bradford.ac.uk).
14. In the Password box type in your University password.
15. Ensure the Remember password box is checked.
16. Click on More Settings.
17. Click on the Outgoing Server tab.
18. Check the My outgoing server (SMTP) requires authentication box.
19. Select Use the same settings as my incoming mail server.
20. Click on OK.
21. Click on Test Account Settings. If errors occur, close the Test Account Settings window and click on More Settings...
22. Click on the Advanced tab.
23. Complete the port and encryption information for IMAP and SMTP with the setting noted down from Outlook Live (see points 1 and 2).
24. Ensure the In the Outgoing server (SMTP) box still displays the correct port number (see point 2).
25. Click on OK.
26. Click on Test Account Settings.
27. You will get a Congratulations message. Click on Close, Next and Finish.

1. In Outlook Live go to Mail – Options – See All Options...
2. Click on the Connected Accounts tab.
3. Click on New...
4. Enter your Webmail email address and password.
5. When the Warning box appears, click on No.
6. Click on the IMAP link within the message. Note: We advise you choose IMAP rather than POP. Using POP will remove all emails from Webmail. Any data lost in the transfer is not be retrievable.
7. Complete your Webmail account information.
8. Under Server Information, complete the following fields
   • Incoming server = imap.brad.ac.uk
   • Authentication = Basic
   • Encryption = TLS
   • Port = 143
9. Click on Save.
10. Read the Information message and click on Close.

Note: It is recommended that you create a new folder within Outlook Live and save any old webmail messages you want to keep in this new folder. Connecting your webmail account to Outlook Live only allows you to view and use that accounts through the Outlook Live interface. Any data not stored directly in Outlook Live will be lost when your Webmail account is finally closed.

1. In Webmail click on Address Book then Import / Export.
2. In the Export Address Book section select Comma separated values as the format and then the address book to be exported.
3. Click on Export.
4. In the dialog box click on Save, then in the Save As... box choose where to save the file.
5. Click on Save and then Close.
6. In Outlook Live select Contacts in the Navigation Pane.
7. Click on Import...
8. Click on Browse... and navigate to your saved .csv file and click on Open.
9. Click on Next and then Finish.