IT Services
A Department of Learner Support Services
Use these to:
Your library borrower number is 9 digits (UB number PLUS issue number, both found on your student card). You will be given your PIN at the same time as your card.
Forgotten your PIN? See e:Vision.
Lost your student card? Get a new one from the Hub (there may be replacement charge).
You need two types!
We have a web-based service for email and joint calendaring, with access to other services. You are responsible for your email data and any files you save within these services, as we cannot retrieve lost data. Check your email frequently so you don’t miss important messages.
Important: do not open email attachments unless you recognise and trust the source. They can contain viruses harmful to PCs. Also, many email accounts within the University regularly receive emails, from people posing as system administrators, asking for usernames and passwords. Responding to these can have a significant impact on the IT services within the University. IT Services will never ask for your username or password via email. Simply delete such emails.
We have a number of PC rooms (called cluster rooms) in the J. B. Priestley Library and across campus. Find a free PC using your mobile. Room F42, Richmond Building is a 24 hour access (year round) Sun Ray cluster.
Group study rooms (for 3 to 6 people) can be booked. There are also non-bookable individual study rooms, as well as open work spaces on all floors.
If you don't have a laptop, UBorrow is a scheme whereby you can borrow a laptop for up to 24 hours.
We've given you some disk space to use on our central server. This is called your M:\ drive and should be used to save your academic work as this drive is backed up nightly. If you accidentally delete a file or folder on your M:\ drive, you can retrieve it.
You also have access to the SkyDrive (25GB online file storage) which comes with the email package. However, be aware that we do not provide support for this and cannot retrieve any deleted files for you.
Always keep a backup copy of your work! The Welcome Desk in the library sells storage media.
Got a laptop or other portable device? Connect to RoamNet, our free roaming network
Problem with your computer? Book an appointment at the PC Clinic (01274 233333).
Remember to protect your computer with antivirus software.
Printing and photocopying are done on the same multifunction machines:
Printing guides are available. You can scan to a USB stick (pdf format) from some photocopiers. Make sure you read the copyright info on the wall above the photocopiers!
Please note: printing procedures may vary in some areas in the University.
We ask you to respect our facilities and the rights of others. Please help to keep our buildings pleasant places to work. Keep noise to a minimum and don’t use mobile phones in silent working areas. Please make time to read the full regulations. Non-compliance will not be tolerated.
All services are running as normal, unless stated here.
| Room | Number of Free PCs |
|---|---|
| J.B.Priestley 01.41 | 10 |
| J.B.Priestley 01.16 | 18 |
| J.B.Priestley 01.53 | 71 |
| J.B.Priestley 01.44 | 18 |
| J.B.Priestley Health Studies Library | 8 |
| J.B.Priestley Floor 0 Foyer | 14 |
| J.B.Priestley Floor 0 Scanners | 8 |
| J.B.Priestley Floor 1 Extension | 12 |
| J.B.Priestley Floor 2 Extension | 11 |
| J.B.Priestley Room 2.7a | 28 |
| Richmond J31 | 20 |
| Richmond L24 | 44 |
| Chesham C0.02 | 24 |
| School of Management Library | 5 |
| Richmond F42 (Sunray Cluster) | 99 |
| Student Central S038 (Sunray Cluster) | 30 |
