University of Bradford >> LSS >> IT Services >> Softwarecat >> Software Availability and Support Levels

Software Availability and Support Levels

Business Applications Graphics & GIS (Geographic Information System) Languages Maths & Data Analysis Network & Mail Tools Operating Systems Spreadsheets, Databases and Bibliographies Teaching and Learning Utilities Web Tools Word Processors

Jump to: | Licence definitions | Software level definitions | Support level definitions | Purchasing Information |

To assist you in choosing and using the most suitable software for your purpose, we have classified publicly available software according to two criteria - Software and Support. Some software may have a high number under Software but a low one under Support - this usually applies to software requested by a department.

Please refer to the information shown below before deciding which package(s) to use.

Business Applications

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation
Module Catalogue	Loc	WEB	1	2	IT Systems	No
ResourceLink MyView	Site	WEB	1	2	Northgate	No
ModCat	DS/Res	WIN	2	1	IT Systems	Yes
Business Objects	DS/Res	WIN	2	1	Business Objects	No
Saint	DS/Site	WIN	2	1	Tribal Technology	Yes
SAINT eVISION	DS/Site	WEB	2	1	Tribal Technology	No
Powersolve/Radius View	DS/Res	WIN	2	1	Civica	No
Research Grants	DS/Loc	WIN	2	1	IT Systems	No
Syllabus+Online Timetable	Site	WEB	2	2	Scientia	No
eFile	Site	WEB	2	2	Oracle	No
ResourceLink HR	DS/Site	WIN	2	2	Northgate	No
Room Service	DS/Res	WIN	2	2	Occam	No
Business Support System	DS/Res	WIN	2	2	RMS Services Ltd	No
pFACT	DS/Res	WEB	2	2	Baum, Hart & Partners	No
ABCHE	DS/Res	WIN	2	2	Baum, Hart & Partners	No
POP Purchasing	DS/Res	WEB	2	2	Civica	No
Syllabus+Course Planner	Res	WIN	2	3	Scientia	No
Syllabus+Exam Scheduler	Res	WIN	3	3	Scientia	No
Research Datatracker	DS/Loc	WIN	4	4	IT Systems	No

Back to top

Graphics & GIS (Geographic Information System)

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
PowerPoint	MCA	WINDOWS	1	1	Microsoft	Yes	Get Microsoft Office Professional Academic 2010 for just £49.99!
Publisher	MCA	WINDOWS	1	2	Microsoft	Yes	Get Microsoft Office Professional Academic 2010 for just £49.99!
OmniPage Pro	Ind [Chest]	WINDOWS	2	1	Nuance	No
GSView	FW	WINDOWS/SUN	2	2	Russell Lang (maintainer)	Yes
PaintShop Pro	Ind	WINDOWS	2	2	Corel	Yes (pdf) (Word)
HP Director	Ind	WINDOWS	2	2	Hewlett Packard	No
Matlab	Ind	WINDOWS/SUN	2	3	The MathWorks Inc	Yes
Adobe Photoshop Elements	Ind	WINDOWS	2	3	Adobe Systems Inc	Yes (pdf) (Word)
Chem Windows	Res	WINDOWS	2	3	Bio-Rad Laboratories	No	J B Priestley Library Welcome Desk
Paint.Net	FW	WINDOWS	3+	3+	Paint.Net	No
ArcView	Site [Chest]	WINDOWS	3+	3	ESRI	No
ChemIntosh	Res	APPLE	3	3	Bio-Rad Laboratories	No	J B Priestley Library Welcome Desk

Back to top

Languages

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation
SUN Fortran 77	Site	SUN	1	3	SUN Microsystems	Yes
Ansi C	Res	SUN	1	3	SUN Microsystems	Yes
C++ (SUN)	Res	SUN	1	3	SUN Microsystems	Yes
SUN Fortran 90	Site	SUN	1	3	SUN Microsystems	Yes

Back to top

Maths and Data Analysis

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
SPSS	Site	WINDOWS	1	3	SPSS	Yes	J B Priestley Library Welcome Desk
Bristol Online Survey	Site	WINDOWS	1	3	University of Bristol	Yes
Minitab for Windows	Site	WINDOWS	1	3	Minitab	Yes	J B Priestley Library Welcome Desk
Matlab	Ind	WINDOWS/SUN	2	3	The MathWorks Inc	Yes	J B Priestley Library Welcome Desk
NVivo	Site [Chest]	WINDOWS/MAC	3	3	QSR International	Yes	J B Priestley Library Welcome Desk

Back to top

Network and Mail Tools

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
eXceed	Site [Chest]	WINDOWS	1	1	Hummingbird Communications Ltd	Yes	J B Priestley Library Welcome Desk
RoamNet	Ind	WINDOWS	1	1	Microsoft	Yes
FTP (eXceed)	Site [Chest]	WINDOWS	1	1	Hummingbird Communications Ltd	Yes
Telnet	Site	WINDOWS	1	1	Hummingbird Communications Ltd	No
Internet Explorer	FW	WINDOWS	1	1	Microsoft	No
Webmail	FW	WEB	1	1	Horde.Org	Yes
Outlook	MCA	WIN	1	1	Microsoft	Yes	Get Microsoft Office Professional Academic 2010 for just £49.99!
Outlook Live	MCA	WEB	1	1	Microsoft	Yes
Majorcool	FW	WEB	1	2	Bill Houle (Developer)	Yes (pdf) (Word)
Majordomo	FW	WEB	1	2	Great Circle Associates	Yes (pdf) (Word)
NotifyLink	Ind	WIN	2	2+	LondonWeb	No
Confluence	Site	WEB	2	3	Adaptavist	No
Firefox	PD	WEB	2	3	Mozilla	No
Secure Global Desktop (SGD)	-	WEB	1	2	Oracle	Yes
Volatile Windows Desktop	MCA	WEB	2	2	Oracle	Yes
VDI Desktop	IND	WEB	3	2	Oracle	Yes

Back to top

Operating Systems

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation
Solaris	Res	SUN	1	1	SUN Microsystems	No
Windows XP	MCA	WXP	1	1	Microsoft	Yes
Mac OSX	Ind	APPLE	3	2	Apple	No
Windows Vista	MCA	WVista	3+	3+	Microsoft	No
Windows 2000	MCA	W2000	4-	4-	Microsoft	No

Back to top

Spreadsheets, Databases, Bibliographies

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
Access	MCA	WINDOWS	1	1	Microsoft	Yes	Get Microsoft Office Professional Academic 2010 for just £49.99!
Excel	MCA	WINDOWS	1	1	Microsoft	Yes	Get Microsoft Office Professional Academic 2010 for just £49.99!
Endnote	Res [Chest]	WIN/MAC	1	1	Thomson ResearchSoft	Yes	Adept 4 Education

Back to top

Teaching and Learning

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
Blackboard	Site	WEB	1	1	Blackboard Inc.	No
Accutype	Site	WINDOWS	1	2	Accu-Tech Software Services	Yes	J B Priestley Library Welcome Desk
Question Mark Perception	Site	WEB	2+	2+	Question Mark Computing Ltd	No
PebblePAD	Site	WEB	2	2+	PebblePAD Learning Ltd	Yes (pdf) (Word)

Back to top

Utilities

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
McAfee VirusScan	Site	WIN/MAC	1	1	McAfee	No	J B Priestley Library Welcome Desk - free
Meeting Maker	Site [Chest]	ALL	1	1	PeopleCube	Yes
ZipCentral	FW	WINDOWS	2	1	ZipCentral	Yes
Central Printing	Loc	WINDOWS	2	1	IT Services: Micros Division	Yes
Mind Genius	Res [Chest]	WINDOWS	2	3	Gael.Ltd	No	Adept Scientific

Back to top

Web Tools

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation
Adobe Acrobat Reader	FW	WINDOWS	1	2	Adobe Systems Incorporated	No
Adobe Acrobat	Ind [Chest]	WINDOWS	2	2	Adobe Systems Incorporated	Yes
Dreamweaver	Ind [Chest]	WINDOWS	2	2	Adobe	Yes
Wimba Create	Site	WEB	2+	3+	Horizon Wimba	Yes
FrontPage	MCA	WINDOWS	3-	3-	Microsoft	No

Back to top

Word Processors

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
Word	MCA	WINDOWS	1	1	Microsoft	Yes	Get Microsoft Office Professional Academic 2010 for just £49.99!

Licence Definitions

• DS - Access to data needed from data steward
• Chest - Chest Software Agreements and Offers
• FW - Freeware
• Ind - Licence must be purchased for every PC
• Loc - Locally written software
• MCA - Microsoft Campus Agreement
• PD - Public Domain
• Res - Restricted site licence - check with IT Services
• Site - Site Licenced
• SW - Shareware

Software Level Definitions

Refers to the status and availability of the software

Level 1

• Highly recommended for all users
• Available on all suitable public or staff machines
• Upgrades guaranteed
• Includes site-licensed/public domain software, CHEST deals
• Software may be on sale at the J B Priestley Library Welcome Desk

Level 2

• May be available on public machines; limited access
• Available for staff PCs on request
• Includes locally written software
• May be available at the J B Priestley Library Welcome Desk

Level 3

• May be available at the J B Priestley Library Welcome Desk as one-off deal
• May be discontinued
• IT Services recommendation should be sought

Level 4

• If available may be removed at short notice
• Unlikely to be upgraded or have faults corrected
• Use not recommended

Support Level Definitions

Refers to the advice, documentation and training available

Level 1

• Help from the Library and Help desk or ICT Service Desk with simple queries
• Specialist support available
• Full documentation
• Courses on particular aspects

Level 2

• Help from the Library and Help desk or ICT Service Desk with simple queries
• Specialist support available
• Some documentation

Level 3

• Minimal documentation
• Specialist help from outside Learner Support; expect delay

Level 4

• Not recommended
• No advice or documentation

+  Support will increase as LSS staff become more familiar with package.
-   Product replaced; level of support will be reduced.

Some software may have a high number under Software but a low one under Support – this usually applies to software requested by a department.

Purchasing Information

The companies listed offer personal software licences at significantly reduced prices. If you wish to purchase on-line you will need an Athens account to log in for some products. (Note: In some cases the discounted price is only available to students.)

Licensed software available from J B Priestley Welcome Desk

IT Links

• Home
• IT Help
• Help Sheets
• ICT Servicedesk
• Report a fault
• Usernames & Passwords
• Computer Rooms
• Borrow a Laptop
• Printing Facilities
• PCs & Mobile Devices
• Connecting to the Network
• Remote Access to Files
• Software
• Virus information
• Application Forms
• Web Based Services/Systems
• IT Workshops for Students
• IT Training for Staff
• Green Impact
• Contact Us
• Opening Hours
• Annual Reports
• Regulations & Policies

LSS Information For

• Students
• Staff
• Researchers

University of Bradford, Bradford, West Yorkshire, BD7 1DP, UK Tel: +44 (0)1274 232323
Prospectus order form or contact enquiries@bradford.ac.uk
The University is a member of Yorkshire Universities
Please report instances of computer misuse originating from University of Bradford to abuse@bradford.ac.uk - all complaints are investigated fully
Copyright © University of Bradford

Disclaimer: This page may include links to information provided by external services that are not in any way under the control of the University of Bradford. The University cannot, therefore, be held responsible for its content or accuracy.