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Software Availability and Support Levels

Business Applications Graphics & GIS (Geographic Information System) Languages Maths & Data Analysis Network & Mail Tools Operating Systems Spreadsheets, Databases and Bibliographies Teaching and Learning Utilities Web Tools Word Processors

Jump to: | Licence definitions | Software level definitions | Support level definitions | Purchasing Information |

To assist you in choosing and using the most suitable software for your purpose, we have classified publicly available software according to two criteria - Software and Support. Some software may have a high number under Software but a low one under Support - this usually applies to software requested by a department.

Please refer to the information shown below before deciding which package(s) to use.

Business Applications

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation
Module Catalogue	Loc	WEB	1	2	IT Systems	No
ResourceLink MyView	Site	WEB	1	2	Northgate	No
ModCat	DS/Res	WIN	2	1	IT Systems	Yes
Business Objects	DS/Res	WIN	2	1	Business Objects	No
Saint	DS/Site	WIN	2	1	Tribal Technology	Yes
SAINT eVISION	DS/Site	WEB	2	1	Tribal Technology	No
Powersolve/Radius View	DS/Res	WIN	2	1	Civica	No
Research Grants	DS/Loc	WIN	2	1	IT Systems	No
Syllabus+Online Timetable	Site	WEB	2	2	Scientia	No
eFile	Site	WEB	2	2	Oracle	No
ResourceLink HR	DS/Site	WIN	2	2	Northgate	No
Room Service	DS/Res	WIN	2	2	Occam	No
Business Support System	DS/Res	WIN	2	2	RMS Services Ltd	No
pFACT	DS/Res	WEB	2	2	Baum, Hart & Partners	No
ABCHE	DS/Res	WIN	2	2	Baum, Hart & Partners	No
POP Purchasing	DS/Res	WEB	2	2	Civica	No
Syllabus+Course Planner	Res	WIN	2	3	Scientia	No
Syllabus+Exam Scheduler	Res	WIN	3	3	Scientia	No
Research Datatracker	DS/Loc	WIN	4	4	IT Systems	No

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Graphics & GIS (Geographic Information System)

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
PowerPoint	MCA	WINDOWS	1	1	Microsoft	Yes
Publisher	MCA	WINDOWS	1	2	Microsoft	Yes
OmniPage Pro	Ind [Chest]	WINDOWS	2	1	Nuance	No
GSView	FW	WINDOWS/SUN	2	2	Russell Lang (maintainer)	Yes
PaintShop Pro	Ind	WINDOWS	2	2	Corel	Yes (pdf) (Word)
HP Director	Ind	WINDOWS	2	2	Hewlett Packard	No
Matlab	Ind	WINDOWS/SUN	2	3	The MathWorks Inc	Yes
Adobe Photoshop Elements	Ind	WINDOWS	2	3	Adobe Systems Inc	Yes (pdf) (Word)
Chem Windows	Res	WINDOWS	2	3	Bio-Rad Laboratories	No	J. B. Priestley Library Welcome Desk
Paint.Net	FW	WINDOWS	3+	3+	Paint.Net	No
ArcView	Site [Chest]	WINDOWS	3+	3	ESRI	No
ChemIntosh	Res	APPLE	3	3	Bio-Rad Laboratories	No	J. B. Priestley Library Welcome Desk

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Languages

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation
SUN Fortran 77	Site	SUN	1	3	SUN Microsystems	Yes
Ansi C	Res	SUN	1	3	SUN Microsystems	Yes
C++ (SUN)	Res	SUN	1	3	SUN Microsystems	Yes
SUN Fortran 90	Site	SUN	1	3	SUN Microsystems	Yes

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Maths and Data Analysis

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
SPSS	Site	WINDOWS	1	3	SPSS	Yes	J. B. Priestley Library Welcome Desk
Bristol Online Survey	Site	WINDOWS	1	3	University of Bristol	Yes
Minitab for Windows	Site	WINDOWS	1	3	Minitab	Yes	J. B. Priestley Library Welcome Desk
Matlab	Ind	WINDOWS/SUN	2	3	The MathWorks Inc	Yes	J. B. Priestley Library Welcome Desk
NVivo	Site [Chest]	WINDOWS/MAC	3	3	QSR International	Yes	J. B. Priestley Library Welcome Desk

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Network and Mail Tools

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
eXceed	Site [Chest]	WINDOWS	1	1	Hummingbird Communications Ltd	Yes	J. B. Priestley Library Library Welcome Desk
RoamNet	Ind	WINDOWS	1	1	Microsoft	Yes
FTP (eXceed)	Site [Chest]	WINDOWS	1	1	Hummingbird Communications Ltd	Yes
Telnet	Site	WINDOWS	1	1	Hummingbird Communications Ltd	No
Internet Explorer	FW	WINDOWS	1	1	Microsoft	No
Webmail	FW	WEB	1	1	Horde.Org	Yes
Outlook	MCA	WIN	1	1	Microsoft	Yes
Outlook Live	MCA	WEB	1	1	Microsoft	Yes
Majorcool	FW	WEB	1	2	Bill Houle (Developer)	No
Majordomo	FW	WEB	1	2	Great Circle Associates	No
NotifyLink	Ind	WIN	2	2+	LondonWeb	No
Confluence	Site	WEB	2	3	Adaptavist	No
Firefox	PD	WEB	2	3	Mozilla	No
Secure Global Desktop (SGD)	-	WEB	1	2	Oracle	Yes
Volatile Windows Desktop	MCA	WEB	2	2	Oracle	Yes
VDI Desktop	IND	WEB	3	2	Oracle	Yes

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Operating Systems

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation
Solaris	Res	SUN	1	1	SUN Microsystems	No
Windows 7	MCA	W7	1	1	Microsoft	Yes
Windows XP	MCA	WXP	1	1	Microsoft	Yes
Mac OSX	Ind	APPLE	3	2	Apple	No
Windows Vista	MCA	WVista	3+	3+	Microsoft	No
Windows 2000	MCA	W2000	4-	4-	Microsoft	No

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Spreadsheets, Databases, Bibliographies

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
Access	MCA	WINDOWS	1	1	Microsoft	Yes
Excel	MCA	WINDOWS	1	1	Microsoft	Yes
Endnote	Res [Chest]	WIN/MAC	1	1	Thomson ResearchSoft	Yes	Adept 4 Education

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Teaching and Learning

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
Blackboard	Site	WEB	1	1	Blackboard Inc.	No
Accutype	Site	WINDOWS	1	2	Accu-Tech Software Services	Yes	J. B. Priestley Library Welcome Desk
Question Mark Perception	Site	WEB	2+	2+	Question Mark Computing Ltd	No
PebblePAD	Site	WEB	2	2+	PebblePAD Learning Ltd	Yes

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Utilities

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
McAfee VirusScan	Site	WIN/MAC	1	1	McAfee	No	J. B. Priestley Library Welcome Desk - free
Meeting Maker	Site [Chest]	ALL	1	1	PeopleCube	Yes
ZipCentral	FW	WINDOWS	2	1	ZipCentral	Yes
Central Printing	Loc	WINDOWS	2	1	IT Services: Micros Division	Yes
Mind Genius	Res [Chest]	WINDOWS	2	3	Gael.Ltd	No	Adept Scientific

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Web Tools

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation
Adobe Acrobat Reader	FW	WINDOWS	1	2	Adobe Systems Incorporated	No
Adobe Acrobat	Ind [Chest]	WINDOWS	2	2	Adobe Systems Incorporated	Yes
Dreamweaver	Ind [Chest]	WINDOWS	2	2	Adobe	Yes
Wimba Create	Site	WEB	2+	3+	Horizon Wimba	Yes
FrontPage	MCA	WINDOWS	3-	3-	Microsoft	No

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Word Processors

Product	Licence	Platform	Software Level	Support Level	Supplier	Documentation	Purchase
Word	MCA	WINDOWS	1	1	Microsoft	Yes

Licence Definitions

• DS - Access to data needed from data steward
• Chest - Chest Software Agreements and Offers
• FW - Freeware
• Ind - Licence must be purchased for every PC
• Loc - Locally written software
• MCA - Microsoft Campus Agreement
• PD - Public Domain
• Res - Restricted site licence - check with IT Services
• Site - Site Licenced
• SW - Shareware

Software Level Definitions

Refers to the status and availability of the software

Level 1

• Highly recommended for all users
• Available on all suitable public or staff machines
• Upgrades guaranteed
• Includes site-licensed/public domain software, CHEST deals
• Software may be on sale at the J. B. Priestley Library Welcome Desk

Level 2

• May be available on public machines; limited access
• Available for staff PCs on request
• Includes locally written software
• May be available at the J. B. Priestley Library Welcome Desk

Level 3

• May be available at the J. B. Priestley Library Welcome Desk as one-off deal
• May be discontinued
• IT Services recommendation should be sought

Level 4

• If available may be removed at short notice
• Unlikely to be upgraded or have faults corrected
• Use not recommended

Support Level Definitions

Refers to the advice, documentation and training available

Level 1

• Help from the Library and Help desk or ICT Service Desk with simple queries
• Specialist support available
• Full documentation
• Courses on particular aspects

Level 2

• Help from the Library and Help desk or ICT Service Desk with simple queries
• Specialist support available
• Some documentation

Level 3

• Minimal documentation
• Specialist help from outside Learner Support; expect delay

Level 4

• Not recommended
• No advice or documentation

+  Support will increase as LSS staff become more familiar with package.
-   Product replaced; level of support will be reduced.

Some software may have a high number under Software but a low one under Support – this usually applies to software requested by a department.

Purchasing Information

The companies listed offer personal software licences at significantly reduced prices. If you wish to purchase on-line you will need an Athens account to log in for some products. (Note: In some cases the discounted price is only available to students.)

Licensed software available from J. B. Priestley Library Welcome Desk

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