Learner Support Services
A Directorate of Corporate Services
These are the services and resources available to you as a member of staff. If you cannot find the information you are looking for, please ask.
Staff cards are issued by the Hub in Richmond Building. To register with the Library, bring your card to the J B Priestley Library Welcome Desk or to the counter at the Health Studies or Management Libraries. Use your card to:
Your library borrower number is 9 digits (staff ID number PLUS issue number, both found on your card. You can choose a PIN when you register for a card with the Library.
Forgotten your PIN? Use the 'Find Library PIN' option from the Start menu on LSS maintained computers, or ask in the Library.
There are four types of usernames and passwords:
Get more information from your departmental Computer Officer and from our usernames and passwords page.
The supported email software for staff is Outlook. We also have a web-based service called Webmail. User guides are available. Forward any abusive or harassing emails that you receive to abuse@bradford.ac.uk as we can often trace the sender. All matters are investigated and action taken as appropriate. Important: do not open email attachments unless you recognise and trust the source. They can contain viruses which are harmful to PCs.
If you require a laptop for short period, eg, to give a lecture, then you can borrow one from Audio Visual Services.
If you have your own laptop, connect to the network via a cable or wireless connection using RoamNet. Visitors can connect using their own device via the Cloud service. Remember to protect your computer.
Schools and Departments make their own arrangements for local IT support. Your first point of contact is the designated IT support co-ordinator for your area. Your local induction programme should provide relevant details. If you have difficulties determining who provides your IT support, please contact our ICT Service Desk, ext. 3333. The Library and IT Help desk provides general IT help and advice for everyone. You can also attend IT courses, drop-in sessions etc., or contact our training team on ext. 5356 or 3320. We also have an extensive range of documentation/.
There are various tools available for helping staff to work outside the office when the need arises. Please note that there is currently no 'working from home' policy. Any requests to do so must be directed to line managers for discussion.
The Teaching Quality Enhancement Group runs a series of seminars covering aspects of higher education practice, work of committees, university structures and external factors such as widening participation. There is also an Overview of Committee Structure (pdf - you need your username and password) and lists of committees serviced by Planning (you need your username and password) and Academic Standards Support Unit.
Printing and photocopying are done on the same multifunction machines:
Printing guides are available. Make sure you read the copyright info on the wall above the photocopiers! Please note: printing procedures may vary in some areas in the University.
Use the catalogue to check availability. If the item is in stock, find it on the shelves using the class number. If it’s on loan you can reserve it using your library borrower number and PIN. If we don’t have the item in stock, you can use our Inter-Library service for a modest fee. You may also be able to make use of other University libraries through the SCONUL Access Scheme. You can also use the catalogue on your mobile.
Quick Service items (held at J B Priestley Library) and books you’ve requested – you can find these and issue them to yourself in the Self Service Room. Loan periods vary. You can still borrow with fines up to £5.
To renew your books, call our 24-hour renewals service (01274 233342) or login to your record via the catalogue. You can’t renew if you have a fine of £5 or more, or if the book has been reserved. Quick Service Collection items must be renewed at the counter of the library from which they were borrowed.
To return your book, use the self returns machine at the J B Priestley Library or drop books into the chute in the wall outside Student Central. There are book drop bins at the branch libraries. Quick Service Collection items must be returned at the counter of the library from which they were borrowed.
The University Library can help support teaching and learning through the use of our resources and expertise. You may also be able to make use of other University libraries through the SCONUL Access Scheme. Your Subject Librarian can advise you on the best resources for your subject area and can help your students individually, or as a class. To help ensure your recommended texts are in stock, please provide us with the latest copy of your reading lists!
We offer an online booking system for staff training courses, which are available to all staff.
The Centre for Educational Development can advise on applying for the PGCHEP course, HEA applications and offers support towards teaching recognition awards or getting involved in educational research projects.
Career Development Services offer careers related information, advice and guidance both online and in person. Although primarily for students, we are happy to extend our services to staff who would like to consider their options, where resources allow. Mon–Thurs 9-5, Fri 9-4. Advisers by appointment.
We offer a range of facilities to help you use our services. More specialist support to help you in your workplace is available from the Disability Service.
Your health, safety and security are important. If the fire alarm sounds, leave the building immediately. Make sure you know what to do in the event of accident, theft or emergency whilst you are in our buildings. In case of emergency, phone Security – 01274 234499.
We ask you to respect our facilities and the rights of others. Please help to keep our buildings pleasant places to work. We ask you to keep noise to a minimum, not to smoke anywhere, and not to use mobile phones in silent working areas. Please make time to read the full regulations.
LSS staff are more than happy to talk to you about our services - contacts list. If you have a more serious concerns, don't struggle alone. The Counselling Service based in the Communal Building is available, offering support and information, and someone to talk to.
Please either contact the relevant department, or complete the feedback form and we'll send you a reply.