Learner Support Services
A Directorate of Corporate Services
Student Email – Moving from Webmail to Outlook Live We are pleased to announce that the new student email service, Outlook Live, is now available. This means you can access extra services via your new account:
I’m a New Student – what do I need to do
You will request your Outlook Live account as part of the enrolment process. If you enrol online, please make sure you complete all the steps, as you will not get email unless you do so.
To login to your email account, click on the 'Email for Students' link under the Quick Links section on the internal home page and login using your Windows Live ID (this is in the format branybo6@student.bradford.ac.uk) and your password (this is the University password that you chose when you enrolled).
If you have forgotten your password, see our password information page or go to the Library and IT Help Desk in the J B Priestley Library.
I’m a Returning Student – what do I need to do
You will request your new Outlook Live email account when you re-enrol. Your email address will no longer be in the format @bradford.ac.uk, but will change to @student.bradford.ac.uk.
Once you have your Outlook Live email account, click on the 'Email for Students' link under the Quick Links section on the internal home page and login to Outlook Live using your Windows Live ID (e.g. branybo6@student.bradford.ac.uk – this is your username with @student.bradford.ac.uk after it; note there are no dots) and your password (this is the University password that you chose).
If you have forgotten your password, see our password information page or go to the Library and IT Help Desk in the J B Priestley Library.
Any new emails sent to your previous University email account (Webmail) will begin to be forwarded to your new Outlook Live account from the next working day after you have requested it, and these will continue to be forwarded at least until the end of the academic year (2011-12). At no point will any emails be lost. You are advised to check both your previous University email account (Webmail) as well as your new Outlook Live account for any incoming messages during the period between requesting your Outlook Live account and email forwarding commencing.
If you have used your previous University email address (Webmail) to set up accounts for services external to the University (e.g. EndNote Web or library databases), you should update them to your new @student.bradford.ac.uk address once you have requested it.
We strongly recommend that you import your existing Webmail emails into Outlook Live. Instructions on how to do this can be found in the new Outlook Live guide – see below.
Help and Advice for All Students
We have a new Outlook Live guide. This page also contains a link to a pdf version. The IT Services department will advise on the use of Outlook Live, however you will be responsible for looking after your email data and your files on the SkyDrive etc. This means that if you accidentally delete an email or a document we will be unable to retrieve it for you. A session on how to Get to grips with the new email and cluster software will be run on the 28th September 2011. If you need further help, please ask the Library and IT Help Desk.
Returning students will notice that the operating system on the LSS-maintained cluster PCs has been upgraded from Windows XP to Windows 7 and that Microsoft Office 2010 is installed. Be aware that some School clusters may differ.
A session on how to Get to grips with the new email and cluster software will be run on the 28th September 2011.
If you want to purchase your own Microsoft Office software, Software4Students is offering University students Microsoft Office 2010 Professional Plus for £37.89.
We are now running a new, enhanced version of Blackboard (v9.1). To help you get started we have created a customised set of Help resources, which include a range of videos, tutorials and guides showing how to do basic tasks in Blackboard and frequently asked questions. Login to Blackboard, click on the Help tab and then select the Help for Students tab.
UBorrow is the University's new laptop loan scheme. You can borrow a laptop from the Library and IT Help Desk (on Level 0 in the library) for up to 24 hours. Renewals are subject to demand and availability.
You can connect wirelessly to RoamNet (the Uni’s roaming network) for access to University services, resources and some network drive stored files.
To borrow a laptop your library record must be clear of fines and overdue books. Conditions apply and fines will be payable for late return at a rate of £5 per hour or part thereof..
Have you ever forgotten your computer password? Now you can set a new one at one of the dedication password kiosks on campus. You can choose to have your new password sent to your personal email address, or sent by text to your mobile phone.
You can find the password kiosks in the J B Priestley Library (Level 0 near the printer / photocopiers), in the Hub in Richmond Building, and in Student Central Costa Café. Remember to change your password every now and again for security reasons.
Available for iTouch, iPhone, iPad, Android, Blackberry and Web!
See this Semester’s upcoming workshops. You can also see these:
…or pick up the new credit card sized concertinaed leaflet in the library during the first couple of weeks of term (new students will automatically get one of these with their student card).
Have you ever been confused about which queue to stand in at the Library counter? Well now we have a single point of service! The staff at the Library and IT Help Desk can help with queries about:
Use the Self Service Room in the J B Priestley Library (open 24/7 Monday to Friday, and 08:45-18:00 at the weekends during term time) to quickly and conveniently collect your reserved books and items from the Quick Service Collection.
Don’t forget your library card, as books cannot leave this area without being issued. You can do this yourself using the dedicated self issue unit.
We are pleased to tell you we now have a dedicated machine in the self service room which allows you to pay your fines. This is especially useful outside of staffed hours. A machine is also available in the Management and Law Library.
Other self service facilities include:
Look out for the Plagiarism Avoidance for New Students course, which is compulsory for all new students. Plagiarism is defined as using other peoples’ ideas, words, data etc., and trying to pass them off as your own. It is a very important issue for all universities. You will be asked to take the Plagiarism Avoidance course in one of your Blackboard modules or organisations. The course will improve your awareness of plagiarism and test your knowledge. If you still experience problems with this topic, your personal or year tutor will offer you further help and advice.
Fines are charged for overdue library items, so it’s important that you remember to renew or return borrowed items on time. You can do this:
All library fine disputes, due to extenuating circumstances such as illness, family bereavement or other personal reasons, are now processed via a library fines disputes form, which can be electronically completed, or printed and manually completed. Upon receipt of your dispute we will contact you within 7 working days of the decision.
If you need any help whilst in the Library, look out for our friendly Student Learning Champions. They can help with:
The Student Learning Champions are easy to spot – just look for the T-shirts!
We have a number of different learning zones to suit your needs. If you are not sure where to go then check out the pop up banners explaining where our silent, quiet and group study spaces are in both the J B Priestley Library and Student Central. Remember to check the entrance to the area you are in!
Room 2.7a in the J B Priestley Library is our only silent PC cluster on campus (all other PC clusters are for quiet study). We will be launching a Registered User Scheme for this room to ensure that only people who want (and will respect) silent PC use have access. To register as a user, please ask at the Library and IT Help Desk.
There are silent study zones on Levels 1 and 2 in the main resources area. All other areas are for individual quiet study. Group study spaces are available by booking a group study room in the J B Priestley Library, or in the Learning Mall and Union Mall in Student Central.
If you find your peace is being disturbed in any space, please let a member of staff or one of the Student Learning Champions know, or text Security direct on 07824 525906.
BRADfinder has been upgraded and now offers a new look and new functionality including:
For these new features and further information on all the other great functionalities BRADfinder offers, contact your Subject Librarian..
If you want to work in a group (between 3 and 6 people max), why not book a group study room? These are available on Levels 01, 0, 1 and 2 in the J B Priestley Library and in Student Central and are for work purposes only.
Strict terms and conditions apply so make sure you familiarise yourself with these to avoid being caught out by fines.
Return your key promptly. Fines apply even for a delay of less than 5 minutes.
Please cancel bookings you no longer need as it frees a room for other students to use.
If you’ve ever forgotten your student card, you’ll know that you are still able to get into the Library by getting a pass issued from the Welcome Desk. The number of passes you are allowed will soon change. So please remember to carry your student card with you at all times. Library and security staff may ask you to show your card as part of a routine check.
In order to provide a quicker, more efficient service, from September all copy requests will be supplied electronically where possible. If you do not collect a requested loan item, the full borrowing charge will be payable. Please let us know if you are unable to collect a loan item.
Another change is that the British Library has increased its renewal charges, which means that if you want to renew a British Library item it will now cost £4.00 rather than £3.50.
The Library International Group have created a web page to welcome our new international students. We have also compiled an A-Z glossary on this page called Library Language: words and definitions to help our students find their way around the Library.
GOING GLOBAL is a fantastic on-line resource for career planning and job search, and is also a useful teaching and learning resource to support the internationalisation agenda which is developing across the HE sector and within our institution. The website has:
Returning students will notice that the new School of Health Studies building (opposite Richmond) is now complete and occupied! The Health Studies Library collection has moved from the Unity Building into the extension on Level 0 in the J B Priestley Library, and is looking very smart. A new PC cluster area has been created here too, to accommodate our new arrivals.
We welcome all School of Health Studies students and staff.
Student Central has its own Costa Coffee in the Union Mall café. There is also a new range of food and snacks in the café and the shop, as well as a range of mini supermarket items, greeting cards and even make up!
The Disability Service will be carrying out the annual screening exercise to offer students the chance of checking whether any difficulties with studies might be due to dyslexia, dyspraxia or dyscalculia. We will conduct the screening during induction week or week one within your division.
If you miss this, you can always complete the learning styles questionnaire online. If you already have a diagnosis of dyslexia, dyspraxia or dyscalculia then please contact the Disability Service on 01274 233739 for more information on how to register with us and to get your recommended support in place.
If you have your own computer, remember to pick up your free AntiVirus CD-ROM at the J B Priestley Library Welcome Desk, or download it.
If you think there may be a problem with an IT service, check our IT Service Status information. You can find a link to this under Quick Links on the University’s internal home page, or have a look on the plasma screens in the J B Priestley Library. This information is also displayed upon login on the cluster PCs, and within the About UoB phone app.
During term time, you can see a counsellor for up to 30 minutes without the need to make an appointment. You will normally be able to access Drop-In within 24 hours.
To make an appointment you can: call in to see us, ring 235750, email counselling@bradford.ac.uk, or book online. The Counselling Service also now uses ‘txttools’ as another way to get in touch and make appointments. This allows us to send a text message from the computer to your phone. If you get a txttools message from us it will ask you to start your reply with the word "talk" to ensure that it arrives back at the Counselling Service!
Whatever stage you are at in your university course ...whatever stage you are at in thinking about your future career, job or study plans ... whether you are seeking a part-time job, want help with graduate jobs search, or someone to talk through your ideas for the future with ...
Our range of services and resources will help you! Have a look on our website for full details of what we offer, and find out our latest news on Facebook at 'University of Bradford Career Development Services' or via Twitter @UniBradCareers.
Or come and see us in the Learning Mail, Student Central between 09:00-18:00 Monday to Thursday and 09:00-16:00 Friday.
We are pleased to tell you that soon you will be able to print directly from your laptop if you are connected via the RoamNet wireless service. You can then pull your printing off at printers in the J B Priestley and Management Libraries and the Sunray Cluster printer in Student Central. Although you might want to only print when you are near the printer, you will be able to print from anywhere that has RoamNet coverage, at anytime, in any University building and pick the printing up later. No need to find a PC just to print out that important document. We will let you know via the student homepage when this service is live!
This means that you will be able to top up your print / copy account and pay any fines anytime from anywhere on or off campus. We will let you know via the student homepage when it’s live! In the meantime, there is now another cash top-up machine located on the Level 0 in the main campus library.
The toilets in J B Priestley Library are going to be refurbished this term. They will be given a fresh new look and, in keeping with our Ecoversity ethos, all the doors will be made from recycled materials!
We will soon be running a daily PC clinic. Please phone 01274 233333 (or 3333 on campus) to make an appointment, or ask at the Library and IT Help Desk.