Student Life

The Hub

hub

Not sure where you should go or who you should ask? Fed up with wandering across campus from one department to the next? Then the Hub is for you.

In order to make life easier for our students the University has brought together a number of its support departments in an area known as The Hub. The Hub is located in the Richmond Building adjacent to the Atrium. This Student Support Centre provides a central reception where students can receive information and guidance.

Who is located in The Hub?

Accommodation
Admissions Office
Bursaries and Financial Support
Education Liaison
Enquiries
Finance and Credit Control Group
Front of House
International Office
Payzone
Student Administration and Support

What services are available within The Hub?

Council tax exemption certificates and letters
Student Confirmation/Registration Letters e.g Bank letters, Visa letters
Information and advice on University accommodation
Assistance from the International Student Advisors
Course details
Enrolment information
Award Ceremony information
Copy and/or replacement certificate and transcript requests
Financial transactions e.g. paying tuition fees at the Payzone
Access to Learning Fund/Short term loan/Financial relief - initial enquiries and receipt of applications
Advice on finance and funding support
Bursaries and scholarships
Tuition fee queries
Other general enquiries and signposting to other departments
Drop-in sessions

In addition to the service provided by the 'Front of House' staff, drop-in sessions with the Accommodation Office; Student Administration and Support; Research; the International Office; the Financial Support Manager; the University Chaplins; and the local Police Community Support Officers are also available.