The process for managing extenuating circumstances is delegated to Schools.
The Administrative Regulations Relating to Assessment provide a general definition of extenuating circumstances, as:
- ‘good cause’ which has prevented a student from attending required assessments or from completing a particular assessment
- ill-health or other form of adverse circumstances which may have led to significant impairment of a student’s performance in an assessment.
There are different regulations relating to the submission of requests under these two scenarios. These are explained in the University Policy and Procedures for Managing Cases of Extenuating Circumstances.
Extenuating circumstances are typically of a medical or personal nature affecting the student for a period on or around the assessment or examination period. The key issue is to ensure that a student is not unfairly disadvantaged, and to make consistent and fair decisions based upon objective criteria and evidence.
An expansion of the above definition and the circumstances which the University will accept as extenuating circumstances is provided in the Policy and Procedures along with details of the evidence required. Acceptable evidence includes a death certificate, a medical/health certificate covering the relevant date/period; letter of support/explanation from an independent third party such as a religious leader; letter of support/explanation from a University support service. Students wishing to present a letter from the University Counselling Service in support of their claim for extenuating circumstances may only do so if they are currently attending, or were attending that service within the period relevant to their claim.
It is the responsibility of the student to inform the University of extenuating circumstances and submit supporting evidence according to the agreed policy and procedures and within the agreed deadlines.