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School of Lifelong Education and Development - Bright Idea (JPEG, 16KB)

We appreciate positive and critical comments from all our customers and guarantee to respond appropriately to all comments we receive. If you would like to provide some feedback about your interaction with the University of Bradford, please complete and submit a feedback form (this should take no more that five minutes to complete).

Complaints

We know that handling your complaint speedily and to your satisfaction, can strengthen your relationship with us. We view your feedback as valuable and as an opportunity to improve performance. Therefore, we aim to recognise expressions of dissatisfaction and to accept ownership of the complaint from the customer's first point of contact, wherever possible. If you have a complaint about your interaction with the University please refer to the Complaint Procedure.