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Dementia practice development consultancy

We recognise that training is most effective in achieving a change in care practices when it is part of an organisational development approach.

Therefore, we offer a consultancy service to organisations, partnering to develop bespoke change management projects combining training with supporting staff to implement change.

We have a proven track record of working in partnership with organisations to identify areas for development and develop realistic plans to improve care practices in dementia care.

By combining our expertise in practice, evaluation and research we are able to realise and embed person-centred care in a timely and sustainable way.

Our consultancy services

We can help you to:

  • Get to grips with the challenges you face in improving care services for people with dementia
  • Know where to start in the Practice Development process
  • Choose from a range of interventions to support Practice Development
  • No frills, no unachievable goals, no window dressing - just solid, evidence-based consultancy that works with you to achieve sustainable results
Elderly man dancing with woman

We provide the following evidence based consultancy service:

Assess and diagnose

  • Common sense, detailed reports highlighting areas for development
  • An observation of practice from the perspective of residents with dementia, using an internationally recognised observational tool
  • A critical review of your existing care policy in terms of its fit with new regulations
  • An audit of staff skills and knowledge using specially developed tools
  • An audit of the physical environment
  • An evaluation of operational performance

Training

  • Bespoke training in a range of formats, including face-to-face, workbooks and online
  • Accredited education for key staff
  • Training in the use of practice development methodology - Dementia Care Mapping

 

 

 

Suggest and plan

  • Tailored interventions and support to suit your organisation and budget
  • Help with planning and implementation strategies
  • Jargon free contracting arrangement
  • No hidden fees, clear project plans with deliverables
  • Project management advice and support

Coaching and mentoring for managers and leaders

Developing a learning programme for MHA staff

Description

We have been working in partnership with MHA since 2011 to develop a sustainable programme of training across all MHA care homes staff.

Aims

To revise MHA’s existing training materials and develop new materials that can be delivered in an interactive and sustainable manner by MHA staff to their peers

Design

We have:

  • Developed a range of learning materials on various topics, in a modularised format. MHA staff successfully completing each course will receive a certificate of attendance co-badged by the University of Bradford and MHA
  • Developed a model for training selected MHA staff from each care home to become Dementia Facilitators, who are responsible for onward delivery of the materials within their own care home
  • Trained one member of MHA’s training and development team as a Dementia Facilitator Trainer and Assessor to support the training of further Dementia Facilitators within the organisation

Methods

We have drawn on theoretical and best practice knowledge from:

  • Adult learning
  • Training in health and social care
  • Our 20 years of experience of delivering dementia training and education

Outcomes

To date around 20 Dementia facilitators have been trained.

This work represents an ongoing partnership between The University of Bradford and MHA, with the intention that this programme will continue for at least five years.

Developing knowledge across a workforce - BUPA Care Services

Description

We have been working in partnership with Bupa Care Services since 2010 to develop a sustainable programme of workforce development across all of Bupa’s dementia care homes.

Aims

  • To develop a bespoke programme of training focussed on putting the Person First … dementia second
  • To create a sustainable model for implementation across the organisation

Design

We have:

  • Developed the Person First … dementia second The Essentials Workbook which is delivered to small groups of staff by a peer mentor from the care home. This workbook is delivered to every member of care home staff and provides an essential grounding in the principles of person-centred care
  • Developed a range of Dementia Essentials Core Modules designed to give particular staff groups a more detailed grounding in areas of dementia care such as positive communication, person-centred care planning and meaningful activities
  • Developed a model for training selected Bupa staff from each care home to become Person First Coaches. The Person First Coach facilitates the core modules sessions within their workplace and acts as a role model for other staff
  • Developed an annual Celebrating Success day for Person First Coaches where they can come together to receive continuing professional development for their role as well as sharing their successes to date with fellow Coaches

Methods

We have drawn on theoretical and best practice knowledge from:

  • Adult learning
  • Training in health and social care
  • Our 20 years of experience of delivering dementia training and education

Outcomes

To date over 11,000 workbooks have been distributed to Bupa’s dementia care homes. We have trained over 250 Person First Coaches. We have evidence from staff working in the care homes that the training has made an impact on their practice.

This work represents a true partnership between The University of Bradford and Bupa Care Services.

We continue to work together on a range of new courses, training materials and research projects. We have appointed Graham Stokes, Bupa’s Director of Dementia Care as an Honorary Visiting Professor in Person-centred Dementia Care

Wolverhampton Dementia Care Mapping Project

Description

The School of Dementia Studies is working with Wolverhampton City Council to conduct DCM evaluations across 5 care homes within the region.

Aims

The aim of the work is to use DCM as a way of assisting care teams to develop their services for people with dementia.

Design

DCM is used in cycles of practice development.

Process

Each care home receives a DCM Evaluation and receive feedback on the mapping.

Action plans are then developed for practice development. Homes are then re mapped after six months to review progress and implementation of actions plans.

Start Date

August 2012

End Date

February 2013

Outcome

A full report will be sent to Wolverhampton City Council of the findings from the consultancy

Creating a model for person centred care across Nightingale-Hammerson

Description

We have been working in partnership with Nightingale-Hammerson since 2011 to develop cutting edge Person Centred Care.

Nightingale Hammerson is a large charity that provides care and support for older people from the Jewish community.

Aims

  • To develop a whole organisational approach to sustainable Person Centred Care
  • To create a model for high quality humanistic care practice

Design

Working unit by unit across the home, we have facilitated an number of changes to care practice and developed greater workforce knowledge in Person Centred Care.

Methods

We have:

  • Developed staff knowledge through training in person centred care
  • Introduced enriched care planning across the home
  • Developed mealtimes, activity provision and  leadership across the home
  • Developed champions who support the development of person centred care on each unit
  • Overhauled the way in which tasks are undertaken in the home, such as medication administration

Outcomes

We are currently one year in to our project and have learnt a great deal.

Over the year we have seen well being for people who live at the home increase.

We have seen significant increases in care staff knowledge and major changes to care processes such as care planning, medication administration, mealtimes and activity provision.

As a true partnership, we are committed to measuring our impact across the two year project and jointly sharing our findings more widely at national conferences.

Improving knowledge and skills in dementia care practice in Merseycare NHS Trust

Description

We have been working with Merseycare NHS Trust over 2011-12 to develop skills and knowledge in dementia care.

Aims

  • To develop a skilled workforce in dementia care
  • To support knowledge implementation in ward areas through reflective practice and coaching

Methods

Face to face training in Person Centred Care, legal issues and ethics, activities and care planning.

Outcomes

Post training we are continuing to work with the care teams, using reflection and coaching to help embed new knowledge into practice.

We are due to complete this project at the end of 2012.

Developing dementia specialist skills across Rotherham Metropolitan Borough Council

Description

The School of Dementia Studies is working with Rotherham Metropolitan Borough Council to develop an approach to workforce development in dementia care.

Length of Project

Three years commencing in 2011

Aims

  • To support knowledge development for all staff working in dementia care services across the Borough
  • To provide the part of the knowledge input to the Borough’s cross-service knowledge framework in Person Centred Dementia Care

Design 

Rotherham Metropolitan Borough Council has developed a bronze to platinum framework which sets out the expectations of  knowledge and skills across the whole workforce.

As part of that framework we have provided:

  • 6 Cornerstones in Person-Centred Care training courses
  • 22 staff attended a Learning to Use Dementia Care Mapping Course
  • 30 staff attended a Dementia Care Mapping for Supported Living course
  • Support and mentoring for Dementia Care Mappers in practice

Outcomes

Feedback from members of staff has highlighted that the training has helped them to make a real difference to the way that they consider their approach to caring for people living with dementia.

As the project continues, we will be evaluating the impact alongside Rotherham Council’s Learning and Development team.

     

Improving knowledge and skills in person centred care - Unity Homes, Salford

Description

The School of Dementia Studies has been working with Unity Care Homes in Salford to equip staff with a foundation level knowledge of Person-Centred Dementia Care.

Aims

To equip staff with a foundation knowledge of Person-Centred Dementia Care.

Method

To date we have delivered:

  • 3 Cornerstones in Person-Centred Care training courses to staff from each of the three care homes owned by the organisation
  • Training has been attended by care staff, domestic assistants, care workers and catering staff

Outcomes

Feedback from members of staff has highlighted that the training has helped them to make a real difference to the experience of care for the residents, with one lady who has dementia being enabled to wash and iron her own clothes, and other residents assisting the chef to plan menus for the home.