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Enrolment frequently asked questions

Below are some of the most frequently asked questions related to Enrolment. After reading if you need further help please call the Welcome Helpline: +44 (0) 1274 236161 lines are open 10.00am until 4.00pm, Monday to Friday or email the Welcome Team at welcome@bradford.ac.uk.

What do I need to do before arriving at the University?

Ensure funding is in place

If you have Student Finance England (SFE) application documents, please make sure they are for the University of Bradford. If not please ring SFE and inform them of any changes. Student Finance England (external link)

Activate your IT Account

You should have received an email from the University about activating your IT Account. If you haven’t this email please contact itservicedesk@bradford.ac.uk 

Enrol online

You should have received an email invite from welcome@bradford.ac.uk. If you haven't received this email please contact welcome@bradford.ac.uk or call: +44 (0) 1274 236161

Upload your photo

This is an essential part of the online enrolment via e:Vision. If a photo is not uploaded we will be unable to produce your student ID card in advance of your arrival on Campus.

Upload your personal ID documents

This is an essential part of the online enrolment via e:Vision. Choose one of the following forms of ID to upload: Current Passport / National ID Card / UK Birth Certificate / Full UK Driving Licence.

Problems enrolling online?

No computer access prior to arrival?

Computers will be available in The Hub for students to complete the Pre-Enrolment Portal (PEP) process.

We strongly recommend that you try to complete the Pre-Enrolment Portal via e:Vision prior to arrival at the University.

What happens if I missed my timetabled Enrolment Event?

Late Arrivals

We know that you will do your best to enrol with the University within the timescales laid out, however, we also appreciate that sometimes events can cause delays.

If you are expecting to arrive on or after the third week of the semester you will require an approved late arrival support plan. 

If this is the case and you are aware that you will be arriving later than planned, please contact latearrival@bradford.ac.uk with your UB number, planned date of arrival and the reason for your change of plans.

If approved, the University will then be able to put into place any support that you may require, including how to ensure you are provided with any information that you may have missed.

What do I do after my Enrolment?

Please ensure you have your academic timetable from your Faculty.

You can visit Student Central which is adjacent to J B Priestley Library (see City Campus Map) and get involved with the Students' Union, join some of the Societies and enjoy the freshers' events.

How do I find the University?

Please visit the 'How to find us' section for details of how to travel to the University by road, rail, air and on foot.

See Campus maps for City Campus Map and Emm Lane Campus Map

Where can I park my car?

Parking is restricted on the main City Campus to permit holders only.

Once you have completed your enrolment you can apply for a student parking permit.

More information about parking permits can be found on the Smart Travel website.

Details of local car parks are on our Car Park Map (pdf, 172KB).

How do I pay my tuition fees?

You can pay your tuition fees in full before enrolment or by instalments, please see our following web pages:

For information regarding your Student Tuition Fee Loans please visit Student Finance England (external link).

If you still require further information then please contact the University Credit Control Team by emailing hub-fees@bradford.ac.uk or phone +44 (0)1274 233006

Where can I get a letter to confirm I have enrolled?

From The Hub in the Richmond Building Foyer.

Please inform staff the reason you require the letter, for example: 

Council Tax Exemption / Introduction to Student Banking / Tuition Fees letter for your Embassy or Sponsor.

What support is available for disabled students?

The main aim of our Service is to provide support, information, advice and guidance for prospective and current disabled students.

Telephone: +44 (0) 1274 233739  Emaildisabilities@bradford.ac.uk

Please ask staff at the Enrolment Events if there is anything we can do to assist you.

What does the University do with my information?

For more details please visit the Data Protection section.

Further questions?

If you need further help please call the Welcome Helpline: +44 (0) 1274 236161 lines are open 10.00am until 4.00pm, Monday to Friday or email the Welcome Team at welcome@bradford.ac.uk.