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Frequently Asked Questions

Mediation Picture

Do I have to agree to mediation?

You don’t have to agree to mediation; however we strongly recommend you try it as it has been proven to be successful at resolving disagreements in an informal way.

Can I bring someone with me?

The mediators are there to ensure a safe and supportive environment is provided for those involved to express their views. The session is usually kept to those involved in the dispute and the mediators.

What happens if I decide not to continue with the mediation process?

You are free to withdraw from the mediation process at any time and you do not have to give the reasons for your decision.

Can I still make a complaint if mediation doesn’t work?

Yes. Mediation can help to restore communication, reduce tension and identify how best to work together in the future. However, agreeing to take part in mediation does not affect your right to raise a formal grievance or complaint in accordance with University policies.

Can I just come for a chat?

If you want to talk about how mediation could help you or just to see an issue is suitable for mediation, we are happy to talk. There is no obligation to participate in the full mediation process.