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Student Email and Calendaring

Student email and calendaring are provided through Office 365. Please note:

  • Data held within Office 365 are stored on servers within the European Union (not at the University), and are subject to EU protection regulations. Deleted data are non-retrievable.
  • Supported and recommended browsers are IE9, Chrome 24+ and Firefox 23+. You may need to enable pop-ups in your browser to optimise functionality.
  • We will never ask you to confirm your username and password by email. Any emails requesting these details are malicious spam emails intended to steal your account. Please delete them without responding.

Getting started

In order to use your University email account, you must request your student email account as part of the enrolment process.

Once you have your student account, log in to your email as follows:

  1. You are advised to always access your student email at:
  2. Type in your login details. These are:
    a) your University username with after it (or with after it if you registered with the University after 16 June 2014), eg or and
    b) your University password.
  3. Click on sign in. A Web App box will appear.
  4. From the Language: drop down box select English (United Kingdom).
  5. From the Time Zone: drop down box select UTC Dublin, Edinburgh, Lisbon, London.
  6. Click on Save.
  7. If your email Inbox does not open at this point, click on Outlook in the top bar.

Note: If you wish to change the language or time zone settings, click on Settings - Options – Region and time zone. Make any necessary changes and then click on save.

Adding a photo

If you wish you can add your photo within Office 365. Be aware that this will be visible to other users of Office 365. Ensure that any photo you upload is appropriate.

Using Outlook on the Web

File attachments

Do not download attachments from sources you do not trust as they may contain viruses.

The maximum size for an email with attached files is 25MB. Use file compression or the ZendTo service for larger files.

Malicious email

Contact IT Servicedesk or forward the message with full header to


To begin forwarding:

  1. Click on SettingsOptions. In the navigation under Mail, Accounts, click on Forwarding.
  2. Check the box next to Start forwarding and type in the address to have messages forwarded to.
  3. Check the box next to Keep a copy of forwarded messages and click on Save.

To stop forwarding:

  1. Click on SettingsOptions. In the navigation under Mail, Accounts, click on Forwarding.
  2. Check the box next to Stop forwarding and click on Save.

University Contacts

All University contacts are held in People - Directory. All Users is the University contacts list. The Offline Global Address List is where you can access University contacts when you are not connected to the Internet.

Installing Add-ins

Within 'Settings – Manage add-ins', you will find 5 default add-ins. These are: Action Items, Bing Maps, My Templates, Suggested Meetings and Unsubscribe. If you choose to add further add-ins, please be aware that if they cause interference with functionality in Office 365, we may ask you to uninstall or disable them if you ask us for support.


Use the Microsoft support for help with using Outlook on the web for email and calendaring.