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Dr Andrew Smith

PositionSenior Lecturer in Human Resource Management and Employment Relations
LocationCB 1.01
DepartmentSchool of Management
Telephone+44 (0)1274 234350
EmailA.Smith14@bradford.ac.uk

PhD Supervision

Andrew is currently supervising the following doctoral students:

  • Zahera Mohammad’s PhD research on graduate employability skills in Jordan, together with Dr Rob Perrett
  • Saad Al Junaibi’s DBA research into work-life balance
  • Abdullatif Obaid’s DBA research into motivation and retention in the health sector, together with Dr Sue Richardson

Teaching and Supervisory Responsibilities

Andrew is a Fellow of the Higher Education Academy having completed the Post-graduate Certificate in Learning and Teaching in Higher Education. He has taught under-graduates and post-graduates at the universities of Durham, Glasgow Caledonian and East London, before joining Bradford School of Management. Andrew’s specialist areas of teaching include: the sociology of work and employment, employment relations, international and comparative employment relations, management studies and qualitative research methods.

Undergraduate:
Employment Relations, 
Transformation of Work, 
European Employment Policy and International & Comparative Employment Relations.

Master's
Employee Relations and Management in Context

PhD
Literature reviewing for doctoral studies

DBA
Literature reviewing for doctoral studies

Executive Education
Employment relations

Administrative Responsibilities

Director of Studies (Research) for the Doctorate in Business Administration (2013 - present)

Biography

Andrew joined the School in 2011 from the University of East London, where he was Senior Lecturer in Human Resource Management (HRM).

Prior to entering academia, he worked for many years in the civil service and was an elected trade union representative of the CPSA and PCS unions.

As a mature student, Andrew successfully completed a honours degree in Sociology and a Master's degree in Policy Studies at the University of Sunderland. It was here that he developed a strong interest in the Sociology of Work, Employment Relations and HRM.

He was then awarded a PhD studentship at Durham University and his doctoral research investigated organisational culture change in the largest Public-Private Partnership in the civil service.

In 2006 he relocated to Glasgow Caledonian University to take up the post of Research Assistant on a major ESRC-funded project, which critically examines work-life balance and care relations.

He is part of a team of academics investigating the application of lean working methods in the civil service.  Andrew is currently working with Dr Jo McBride (Newcastle University) on a new research project entitled ‘The Forgotten Workers’, which focuses on low-paid workers in multiple employment. 

Study History

  • BA (Hons) Sociology
  • MA Policy Studies
  • PhD
  • PGCE (HE)

Research Areas

  • Low-paid employment
  • Work-life balance
  • The Meaning of Work
  • ‘Lean’ working methods in the public sector
  • New Public Management
  • Trade Unionism and Collectivism
  • Labour Process Theory
  • Privatisation and Public-Private Partnerships
  • Organisational Cultures and Subcultures

Andrew’s research and teaching are broadly based around the sociology of work and employment relations.

He is interested in the experiences of work, employment change and the complexities and challenges of work-life ‘balance’.

Andrew’s current research critically explores the application of ‘lean’ production techniques to the civil service, the articulation of work and life, and low-paid multiple employment.

Current Projects

Andrew is currently involved in two large research projects with leading academics.

He is working with Professors Bob Carter (University of Leicester), Andy Danford (University of the Leicester), Debra Howcroft (University of Manchester), Helen Richardson (Sheffield Hallam University) and Phil Taylor (University of Strathclyde) on a large project that critically examines the application of 'lean' working methods in the civil service. The project involves detailed qualitative and quantitative research. The team have published articles in the journals ‘New Technology, Work and Employment’, ‘Public Money and Management’, ‘Industrial Relations Journal’, ‘Public Administration’, ‘Capital and Class’ and ‘Work, Employment and Society’, and are currently working on further publications.

Andrew is also conducting cutting edge research with Dr Jo McBride (Newcastle University) focusing on the working lives of low-paid workers with more than one job, in the regions of Yorkshire and the North-East of England.  This research is important, timely and has never been conducted in the UK before.  The team are exploring the experiences and realities of multiple employment, together with the challenges of attempting to achieve work-life ‘balance’. They are working with trade unions, community groups and third sector organisations and will widely disseminate the research findings.

Networks/Roles

  • Fellow of the Higher Education Academy
  • Associate Researcher at the Centre for Research on Families and Relationships at the University of Edinburgh
  • Member of the British Sociological Association
  • Member of the British Universities Industrial Relations Association
  • Member of the Critical Labour Studies Network

Publications

Refereed Journal Articles

McBride, J., Smith, A. and Mbala, M. (forthcoming) ‘’You end up with nothing’: the experience of being a statistic of ‘in work poverty’ in the UK’, Work, Employment and Society (accepted for publication)

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2017) ‘Uncomfortable Truths – Teamworking Under Lean in the UK’, International Journal of Human Resource Management , 28, 3: 449-467.

Smith, A. (2016) ‘The Magnificent 7[am]?’ Work-life articulation beyond the 9[am] to 5[pm] ‘norm’, New Technology, Work and Employment, 31, 3: 209-222.

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2014) ‘‘They can’t be a buffer any longer’. Supervisors and class relations under white-collar lean production’, Capital and Class, 38, 2: 323-343.

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2013) ‘‘Stressed out of my box’: Employee experience of lean working and occupational ill-health in clerical work in the UK public sector’, Work, Employment and Society, 27, 5: 747-767.

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2013) ‘Taxing Times: Lean Working and the Creation of (In)efficiencies in HM Revenue and Customs’, Public Administration, 91, 1: 83-97.

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2012) ‘‘Nothing gets done and no one knows why’: PCS and workplace control of lean in HM Revenue and Customs’, Industrial Relations Journal, 43, 5: 416-432.

Smith, A. and Elliot, F. (2012) ‘“The Demands and Challenges of Being a Retail Store Manager: “Handcuffed to the Front Doors”’, Work, Employment and Society, 26, 4: 476-484.

Smith, A. (2012) ‘Monday Will Never be the Same Again’: The Transformation of Employment and Work in a Public-Private Partnership’, Work, Employment and Society, 26, 1: 95-110.

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2011) ‘‘All They Lack is a Chain’: Lean and the New Performance Management in the British Civil Service’, New Technology, Work and Employment, 26, 2: 83-97.

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2011) ‘Lean and Mean in the Civil Service: The Case of Processing in HM Revenue and Customs’, Public Money and Management, March: 115-122

Smith, A. and McKie, L. (2009) ‘Researching ‘Care’ In and Around the Workplace’, Sociological Research Online, 14, 4 - http://www.socresonline.org.uk/14/4/1.html

Smith, A. (2009) ‘Worky Tickets’: Exploring Dissent at ‘Work’, Special ‘Beyond the Control – Resistance Debate: A Fresh Look at Experiences of Work in the New Economy’ Issue of Qualitative Research in Accounting and Management, 6, 1 and 2: 14 – 25. 

Smith, A. (2008) ‘Collective and Individual Forms of Resistance in a Public-Private Partnership: A Case Study of National Savings and Investments’, Special ‘High Performance Work Systems’ Issue of New Technology, Work and Employment, 23, 3: 197 – 212.

Book Chapter - contribution

McKie, L. and Smith, A. (2011) ‘Where is care? Conceptualising and researching families’ responsibilities and work in a survey’, in Jamieson, L. et al. (eds) Researching Families and Relationships. Reflections on Process, Basingstoke: Palgrave Macmillan, pp. 43-5.

Working Papers

McKie, L., Hearn, J., Bowlby, S., Smith, A. and Hogg, G. (2008) ‘Organisation Carescapes: Researching Organisations, Work and Care’, Hanken School of Economics Working Paper No. 538, Department of Management and Organisation: Helsinki, Finland. 

Review Essays

Smith, A. (2008) ‘Working Lives: Cultural Control, Collectivism, Karoshi’ extended review of Beynon, H. and Nichols, T. (eds) ‘The Fordism of Ford and Modern Management: Volumes I and II’, in Sociology, 42, 1: 179 – 185

Smith, A. (2006) ‘Partnership at Work’ review essay of Stuart, M. and Martinez Lucio, M. (eds) ‘Partnership and Modernisation in Employment Relations’, Danford, A. et al. ‘Partnership and the High Performance Workplace: Work and Employment Relations in the Aerospace Industry’ and Williams, S. and Adam-Smith, D. ‘Contemporary Employment Relations: A Critical Introduction’, in Work, Employment and Society, 20, 4: 811 – 817

Smith, A. (2006) ‘Living with Unemployment’ review essay of Komarovsky, M. ‘The Unemployed Man and His Family’, Baxandall, P. ‘Constructing Unemployment: The Politics of Joblessness in East and West’ and Littlewood, P. et al. (eds) ‘The Future of Work in Europe’, in Sociology, 40, 5: 949 – 955

Book Reviews

Smith, A. (2013) review of Grugulis, I. and Bozkurt, O. (eds) ‘Retail Work’ in Industrial Relations Journal, 44, 1: 95 – 96.

Smith, A. (2012) review of Thompson, P. and Smith, C. (eds) ‘Working Life: Renewing Labour Process Analysis’ in Industrial Relations Journal, 43, 1: 90-91.

Smith, A. (2009) review of Glucksmann, M aka Cavendish, R. ‘Women on the Line’, in Work, Employment and Society, 23, 4: 802 – 804.

Smith, A. (2008) review of Gall, G. ‘Sex Worker Union Organising: An International Study’, in Sociology, 42, 4: 779 - 781

Smith, A. (2008) review of Pettinger, L., Parry, J., Taylor, R. and Glucksmann, M. (eds) ‘A New Sociology of Work’, in Sociological Research Online, 13, 4 –

http://www.socresonline.org.uk/13/4/reviews/smith.html

Smith, A. (2007) review of Alonso, L. E. and Martinez Lucio, M. (eds) ‘Employment Relations in a Changing Society: Assessing the Post-Fordist Paradigm’, in Capital and Class, 92, Summer: 203 – 205

Smith, A. (2007) review of Stanford, J. and Vosko, L. F. (eds) ‘Challenging the Market: The Struggle to Regulate Work and Income’, in Capital and Class, 91, Spring: 135 – 137

Smith, A. (2006) review of du Gay, P. (ed) ‘The Values of Bureaucracy’, in Work, Employment and Society, 20, 1: 193 - 194

Practitioner Research Reports/ Knowledge Exchange

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2009) ‘Employees’ Perceptions of the Impact of Lean Organisation HM Revenue and Customs. Report for the Public and Commercial Services union’, the Universities of Manchester, De Montfort, Salford, West of England, Glasgow Caledonian and Strathclyde

McKie, L., Bowlby, S., Hogg, G. and Smith, A. (2009) ‘Workplace policies and practices of care’, University of Edinburgh: Centre for Research on Families and Relationships, Briefing Paper, 45

McKie, L., Bowlby, S., Hogg, G. and Smith, A. (2009) ‘Organisation Carescapes: Policies and Practices of Care in Business Organisations’, ESRC Final Report, Glasgow: Glasgow Caledonian University.

Smith, A. (2005) ‘The Process of Change in a Public-Private Partnership: Work and Culture.  A Case Study of National Savings and Investments.  A Report Presented to the National Savings Group of the Public and Commercial Services Union’, self-published

Conference Proceedings – Refereed

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2011) ‘The Degradation of Work: Lean Production in the UK Civil Service’, in E. Berg (ed.) Changes and New Directions in Human Services. Selected Conference Proceedings of the 14th International Research Conference, Lulea, Sweden: Lulea University Institute of Technology.

Conference Papers – Refereed

Smith, A. and McBride, J. (2017) ‘’Choose a zero hours contract?’: Low-paid multiple employment and zero hours work’, British Universities Industrial Relations Association Conference, Portsmouth University.

Smith, A. and McBride, J. (2017) ‘The Emerging Problem of Low-paid Multiple Employment’, A Future for Post-industrial Communities? Conference, Leeds University Business School.

Smith, A. and McBride, J. (2016) ‘‘I do these 4 jobs and work hard to provide for my kids’: the challenges and complexities of low-paid multiple employment and work-life articulation’, Work, Employment and Society Conference, Leeds University Business School.

Smith, A. (2015) ‘Work-life articulation in the context of public sector employment change’ International Labour Process Conference, Athens, Greece.

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2012) ‘Inactive Banana Time: Lean Production and the Degradation of Work in the UK Civil Service’, International Labour Process Conference, Stockholm, Sweden

Smith, A. (2012) ‘The Magnificent 7[am]?’ Work-care articulation beyond the 9[am] to 5[pm] ‘norm’, International Labour Process Conference, Stockholm, Sweden

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2011) ‘Changes in the Labour Process and Trade Union Responses at HMRC’, International Labour Process Conference, University of Leeds

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2011) ‘Gendered Ill-health in the ‘New Model Office’: The Mean, Lean Regime in UK Tax Processing Centres’, International Labour Process Conference, University of Leeds

Smith, A. (2010) ‘The Cultures of ‘Care’ in Public Sector Employing Organisations’, Work, Employment and Society Conference, University of Brighton

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2010) ‘Occupational Ill-health and Absence Management Under the Lean Regime in the UK Civil Service’, Work, Employment and Society Conference, University of Brighton

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2010) ‘Inactive Banana Time: Lean Production and the Degradation of Work in the UK Civil Service’, Dilemmas for the Human Services, 14th International Research Conference, Lulea, Sweden

McKie, L., Hearn, J., Bowlby, S., Gripenberg, P., Hogg, G., Jyrkinen, M., Niemisto, C., Smith, A. and Tallberg, T. (2010) ‘Articulating Working and Caring over Time and Space’, World Congress of Sociology, Gothenburg, Sweden.

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2010) ‘The Changing Class Relations of Supervisors Under Lean Production: the Case of HMRC’, International Labour Process Conference, Rutgers University, New Jersey, USA

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor, P. (2010) ‘All They Lack is a Chain: Lean Production and the New Performance Management in the British Civil Service’, International Labour Process Conference, Rutgers University, New Jersey, USA

Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A. and Taylor P. (2009) ‘Is that Banana Active? Lean and Mean in the Civil Service’, Critical Labour Studies: Sixth Symposium, London

Ellis, V. and Smith, A. (2009) ‘Profits before People: Workers’ Experiences of Privatisation at British Gas and National Savings and Investments’, 27th International Labour Conference, Edinburgh

Smith, A. (2008) ‘Worky Tickets: Fun, Misbehaviour and Dissent at Durham National Savings’, 26th International Labour Process Conference, University College of Dublin

Smith, A. (2007) ‘The Public-Private Partnership of National Savings and Investments: ‘Partnership’ and Profit’, Critical Labour Studies: Fourth Symposium, Scottish TUC

Smith, A., McKie, L., Bowlby, S. and Hogg, G. (2007) ‘Organisation Carescapes: Beyond the Work-Life Balance’, Work, Employment and Society Conference, University of Aberdeen

Smith, A. (2007) ‘The Public-Private Partnership of National Savings and Investments: The Contradictions and Complexities of the ‘Partnership’ Approach, Work, Employment and Society Conference, University of Aberdeen

McKie, L., Smith, A., Bowlby, S. and Hogg, G. (2007) ‘Researching Care in Employing Organisations’, European Sociological Association Conference, Glasgow Caledonian University

Bowlby, S., McKie, L., Smith, A. and Hogg, G. (2007) ‘Care at Work Over the Lifecourse’, Royal Geographical Society/ Institute of British Geographers Conference, Imperial College London

Smith, A. (2007) ‘Collective and Individual Forms of Resistance in a Public-Private Partnership: A Case Study of National Savings and Investments’, High Performance Workplace: Myths and Realities Colloquium, University of Stirling

Smith, A. (2006) ‘Formal and Informal Resistance in a Public-Private Partnership: A Case Study of National Savings and Investments’, Critical Labour Studies: Third Symposium, Northumbria University

Smith, A. (2006) ‘Organisational Culture Change: Before and After the Public-Private Partnership of a Civil Service Department’, Current Trends in Ethnographic Research in the Social and Management Sciences Process Conference, The University of Liverpool Management School

Smith, A. (2006) ‘Changing Culture, Power and Control in a Public-Private Partnership’, 24th International Labour Process Conference, The Schools of Management from Royal Holloway and Birkbeck College, University of London

Invited Presentations

McBride, J. and Smith, A. (2017) ‘’The Forgotten Workers’: Low-paid work and multiple employment’, Education4Action, Durham Miners’ Association, Durham.

Smith, A. and McBride, J. (2017) ‘Low-paid multiple employment and job insecurity’, Insecure work conference, Trade Union Congress, London.

Smith, A. and McBride, J. (2016) ‘’Working to live’: Low-paid multiple employment and work-life articulation’, Think tank for Action on Social Change and Foundation for European Progressive Studies, Dublin, Eire.

Smith, A. and McBride (2016) ‘’The Forgotten Workers’: Low-paid Workers in Multiple Employment – Initial Research Findings’, Yorkshire and Humber Trades Union Congress Annual General Meeting, Leeds

Smith, A. and McBride (2016) ‘’The Forgotten Workers’: Low-paid Workers in Multiple Employment – Preliminary Research Findings’, USDAW Conference, Redworth Hall, County Durham

McBride, J. and Smith, A. (2016) ‘’The Forgotten Workers’: Low-paid Workers in Multiple Employment – Preliminary Research Findings’, TUC North-East Executive Meeting, Newcastle Upon Tyne

Smith, A. (2015) ‘The Magnificent 7[am]? Work-life articulation beyond the 9[am] to 5[pm] ‘norm’, Aston University Business School, Seminar Series

Smith, A. (2015) ‘Inactive Banana Time: Lean Production and the Meaning of Work in the UK Civil Service’, Newcastle University Business School Seminar.

Smith, A. and McBride, J. (2014) ‘In-work Poverty and Multiple Employment: A Research Agenda’, Business in the Community, CR Peer Network meeting on in-work poverty, Leeds

McKie, L., MacPherson, I. and Smith, A. (2012) "Prison Worlds: Experiences of Work Related Policies among Front-line and Support Staff", North East Medical Sociology Group Seminar, Teesside University.

McKie, L. and Smith, A. (2008) ‘Researching Care in the Workplace: Some Preliminary Findings’, Sociology Seminar Series, Newcastle University

Smith, A. (2007) ‘The Divisive Dangers of supposedly ‘Empowering’ Working Methods’, Third International Course on Bullying and Harassment at Work, Gazzada, Italy

Smith, A. (2007) ‘Becoming a Contract Researcher’, talk given as part of the BSA Postgraduate Panel Session ‘Crazy Paving: Careers After Postgraduate Study’, British Sociological Conference, University of East London

Smith, A. (2006) ‘Changing Culture, Insourcing and Outsourcing in a Public-Private Partnership’, European Work and Employment Research Centre seminar series, University of Manchester Business School

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